Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our Sales team advocates for our products and the customers they serve. We've built a loyal customer base by selling consumers, retailers, affiliate partners, distributors and industry stakeholders on the DISH brands with authenticity. The sales department is critical to driving demand and creating strategic partnerships across the industry.
Job Duties and Responsibilities
Key Responsibilities:
Testing : DIT (Data Integrity & Testing) performs user acceptance testing and database validation for IT changes that potentially impact enterprise reporting and DISH's sales and sales support tools; this includes analyzing projects and change requests, creating test scripts, identifying and reporting defects, and quantifying the impact of those defects; DIT is responsible for validating the projects that meet the business needs; if we determine if a project can have a negative impact on the business, it is our responsibility to block the project from moving to production; in addition, we work with external partners to confirm they are prepared for upcoming changes
Production Support: DIT is the first point of contact to research, quantify, and troubleshoot issues reported by end-users and identified through proactive research; this responsibility includes on-call support from 7 am until 5 pm on weekdays and ad-hoc support on weekends; we are expected to provide excellent customer service and support to both internal groups and external partners, ranging from developers to executive leadership; in addition to providing support, we proactively monitor services through Dynatrace and LogzIo; these services monitor our sales tools to identify potential issues early and reduce their impact on the business
Data Integrity: DIT helps maintain the data consumed by the reporting and compensation teams remain accurate and ensure team accuracy; this is done through end-to-end testing to confirm that new projects do not have a downstream impact and opening tickets to correct data issues reported within the production environment; if an issue requires a change to be made to our systems, DIT can create a Project Scope Document (PSD) to help the business implement any new features; document (PSD) to help the business implement any new features
Skills, Experience and Requirements
Education and Experience:
A bachelor's degree in a related field like business, finance, economics, or a related quantitative field. Additionally, at least 2-3 years of related experience, or an equivalent combination of education and experience.
Skills and Qualifications:
Strong problem-solving skills, the ability to quickly identify and prioritize problems
Be a customer service oriented individual
Have strong written and verbal communication skills
A strong desire to continuously develop analytical skills
A general understanding of Agile methodology and the Software Development Life Cycle is a plus
A general understanding of data architecture and web-based applications is a plus
Entry-level exposure to or experience with SQL
Entry-level exposure to Python and API integration is a plus
Javascript / Groovy with API automation
Visa sponsorship not available for this role
Salary Ranges
Compensation: $63,150.00/Year - $90,000.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless. Please note that you may redact or remove any information that identifies age, date of birth or dates of school attendance/graduation from your application documents before submission and throughout our interview process.