Insight Global is looking to hire Data Center Technicians for a Fortune500 client. In this role you will be responsible for preparing, staging, setting up, and performing startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails. Performing diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components. Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance. Following procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician Leads. The qualified candidate will be working alongside the cabling and logistics teams to complete necessary projects.
REQUIRED SKILLS AND EXPERIENCE
•High school diploma, GED, or equivalent
•Associate's degree in computer programming or equivalent training required
•2-4 years experience supporting IT equipment or related technology
•Basic knowledge of computer hardware, servers, and components
•Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word)
•Flexibility to work non-standard business hours that may include weekends and/or holidays
NICE TO HAVE SKILLS AND EXPERIENCE
•Previous data center experience