Our client, a leading technology provider, is seeking a Desktop Support Engineer to join their team. As a Desktop Support Engineer, you will be part of the End User Services department supporting various teams. The ideal candidate will have strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving, which will align successfully in the organization.
Job Title: Desktop Support Engineer
Location: Longmont, Colorado (Onsite Only)
Pay Rate: $30 to $35/hr
What's the Job?
Configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, and mobile devices.
Research, install, and troubleshoot all aspects of laptop and desktop hardware and associated software.
Provide excellent customer service while interfacing directly with users to resolve technical issues.
Perform hardware repairs and replacements, coordinating with external vendors as necessary.
Manage the ticket queue in ServiceNow, ensuring timely resolution according to established SLAs.
What's Needed?
Minimum of 5 years of experience in a desktop support role.
Proficiency in supporting Windows 10, Windows 11, and Mac OS, including mobile platforms.
Strong organizational skills with attention to detail and time management.
Experience with Active Directory and maintaining data integrity and file system security.
Excellent oral and written communication skills.
What's in it for me?
Opportunity to work in a dynamic and supportive environment.
Gain valuable experience in a senior-level desktop support role.
Collaborate with a team of skilled professionals.
Engage in continuous learning and professional development.
Contribute to the success of a leading technology provider.
Upon completion of waiting period consultants are eligible for:
Medical and Prescription Drug Plans
Dental Plan
Vision Plan
Health Savings Account
Health Flexible Spending Account
Dependent Care Flexible Spending Account
Supplemental Life Insurance
Short Term and Long Term Disability Insurance
Business Travel Insurance
401(k), Plus Match
Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.