About Us
Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code.
Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, Databricks, NVIDIA, Confluent, and Anthropic.
You’ll be joining an experienced team that includes founders who have successfully built and sold startups before. Our founders and employees also have direct experience building and scaling teams through massive growth at companies like Dropbox, Clever, and New Relic. On the back of this experience and our success-to-date, we’ve raised over $128M from leading investors including NEA, Andreessen Horowitz, General Catalyst, Elad Gil, and Workday Ventures. We’re also proud to have founders and executives of companies like Segment, Plaid, Looker, Gitlab, Confluent, HashiCorp, and Snowflake, as investors who have experienced the pain we’re solving firsthand.
About the Role
We’re seeking a Technical Documentation Engineer who will own our documentation strategy and contribute to our broader developer experience initiatives. This role combines strong technical writing expertise with hands-on engineering skills to create comprehensive documentation and tools that help developers succeed with our platform.
What You’ll Do
Documentation Leadership
- Own and execute our technical documentation strategy.
- Create clear, concise, and accurate documentation for APIs, SDKs, and integrations.
- Design and maintain our documentation infrastructure and tooling.
- Develop tutorials, guides, and sample applications that showcase best practices.
- Produce engaging video content demonstrating key features and integration workflows.
- Establish style guides and documentation standards.
Developer Experience
- Identify and implement improvements to the developer journey.
- Create and maintain SDK examples and starter projects.
- Build internal tools to improve documentation workflows.
- Contribute to the design of developer-facing features.
- Gather and analyze developer feedback to drive documentation improvements.
Community Engagement and Advocacy
- Actively participate in developer communities, including forums, social media platforms, and events, to engage with users and gather insights.
- Represent Metronome at conferences and meetups, delivering talks and workshops to showcase our platform and gather community feedback.
- Collaborate with the marketing and product teams to develop content that highlights new features and use cases.
- Serve as the voice of the developer community within Metronome, advocating for their needs and ensuring their feedback informs product development.
Qualifications
- 5+ years of technical experience, with at least 3 years focused on documentation.
- Strong software development background with hands-on coding experience.
- Excellent technical writing skills with a portfolio of documentation work.
- Experience with API documentation and developer guides.
- Proficiency in multiple programming languages.
- Experience with documentation tools and static site generators.
- Strong communication skills and ability to explain complex technical concepts.
- Experience with version control systems (Git) and collaborative development workflows.
Bonus Points
- Experience building and maintaining documentation infrastructure.
- Background in creating technical video content.
- Experience with documentation-as-code approaches.
- Knowledge of developer metrics and analytics.
- Experience with OpenAPI/Swagger specifications.
- Understanding of developer experience (DX) best practices.
- Knowledge of continuous integration/continuous deployment (CI/CD) practices.
Benefits
for Full-time employees:
- Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership
- Paid parental leave
- FSA (Flexible spending account)
- Retirement planning – Traditional and ROTH 401(k)
- Flexible time off
- Employee assistance program (mental health benefits)
- Culture where personal growth is highly valued
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.