Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Digital Payments Product Manager
What does a great Digital Payments Product Manager do?
This position will lead the product strategy and delivery for Digital Payments products with a focus on the Financial Institution Experience. The role will define requirements and drive product development activities, go-to-market strategies, and cross-functional alignment for our Customer Care and Back-Office products including Client Reporting and Billing. The Product Manager in this role will collaborate heavily with internal stakeholders and customers to ensure that our products adequately support the needs of our Financial Institution customers and back-office operations teams.
What you will do:
Lead cross functional and multi-disciplinary teams, to support existing products and enhance them, in a high complexity and ambiguity environment
Research and define market needs and translate those needs into market requirements and functional requirements in an agile development environment
Builds rapport and relationships with clients, and collects feedback in order to improve Fiserv’s products and market position
Defines minimum viable product and balances trade-offs between time, effort, investment, and value dimensions
Collaborate with delivery teams including development, user experience, business analysts, and product owners to ensure that products meet the desired market need.
Collaborate with multiple marketing and sales organizations across the enterprise to clearly communicate product benefits and competitive differentiation.
Leads go-to-market activities to ensure that new products and features are successfully launched and supported across the organization.
Works with product leadership and finance to build the product business case as well as customer pricing.
Leads through influence across a matrix organization with disparate geographic team members
What you will need to have:
5+ years experience in financial services + technology environment
5 + years Project Management experience leading highly technical software projects across large cross-functional teams
Electronic and card payments experience
Strong verbal and written communication skills
Experience collaborating with cross-geography and/or international teams where high-levels of collaboration are required
Experience working with marketing, operations, call center and communication teams
High-level attention to detail and the ability to track and complete multiple workstreams and tasks at any one time
Financial experience with a background in making a business case for a particular project or product
Bachelor’s degree in Finance, Business, Human Factors, Engineering or related field
What would be great to have:
Product management experience in a financial services/banking environment
Product operations experience and experience delivering back-office solutions
Salary Range
$88,500.00 - $158,100.00
These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.