Become a part of our caring community and help us put health first
Humana is a leading health and well-being company focused on helping our patients, members, and customers achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. At Humana, we are committed to creating a meaningful work environment where everyone belongs. Our environment is one in which every employee can bring their whole self to work to do their best work. Celebrating diverse backgrounds is at the heart of our corporate values, and we believe that our inclusive, diverse culture has a direct and positive impact on our customers and their healthcare experiences.
Our brokerage business is poised to advance the industry in how digital can be used to drive customer acquisition in the Medicare Advantage space. Within this business area, we are aggressively driving new digital capabilities, new ways of working, and employing next-gen technology to revolutionize how Medicare Advantage is sold. This role is part of this expanding Digital organization, and will be critical in our growth plans.
Key Accountabilities
We are seeking a highly skilled Lead Digital Program Manager to oversee the development and execution of a new eCommerce business. This role requires a dynamic and results-driven leader who excels in managing complex projects independently, ensuring alignment with strategic objectives. The Lead Digital Program Manager will play a key role in establishing the structure, frameworks, and operating model for a newly formed team, collaborating across functions, and delivering exceptional results in a fast-paced environment.
Architect and implement the foundational structure, frameworks, and operating model for a new digital/eCommerce team.
Lead end-to-end management of digital programs, including go-to-market planning and execution, development and ownership of readiness strategy, and robust testing plans/frameworks for successful product launches.
Serve as the primary contact for all legal, regulatory, and compliance matters—coordinating required reviews and ensuring full adherence to company and industry standards.
Collaborate with IT, Operations, Marketing, and external partners to ensure seamless execution and integration across business functions.
Establish and manage detailed project plans, timelines, and budgets; proactively identify and resolve risks or obstacles.
Develop and monitor rubrics for program performance, analyze key metrics, and provide concise updates to senior leadership.
Drive a culture of innovation, continuous improvement, and accountability within the team.
Manage stakeholder expectations and foster clear, consistent communication across all levels of the organization.
Stay abreast of industry trends and best practices to inform ongoing program strategy and execution.
Use your skills to make an impact
Required Qualifications
Natural leadership instincts with proven ability to innovate and influence
7+ years leading digital programs or projects, ideally within eCommerce or digital retail.
Demonstrated expertise in building and scaling new teams, including creation of operational frameworks, team structure, and governance models.
Proven ability to design, implement, and manage go-to-market checklists, testing strategies, and frameworks.
Direct experience managing legal, regulatory, and compliance reviews in a digital or eCommerce environment.
Strong leadership skills, with a track record of working independently in complex, matrixed organizations.
Excellent communication, organizational, and analytical skills.
Experience with project management methodologies such as Agile or Scrum.
Ability to drive results in a dynamic and evolving environment.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$126,300 - $173,700 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 07-04-2025
About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.