Director, Business Operations

At Aeris, we are at the forefront of the IoT revolution, connecting more than 70 million cellular IoT devices globally in our IoT Platform Services via our telecom operator partners and enterprise customers, providing cutting-edge SaaS solutions that enable businesses to harness the power of connected devices. Our largest industry segments are Automotive, Utilities and Transport & Logistics, using eSIM technologies. With offices around the world, Aeris is the preeminent IoT software company globally powering critical projects across energy, connected vehicles, transportation, retail, healthcare and more.

Aeris is a valued supplier to automotive OEM’s including Volkswagen and Mitsubishi. Our award-winning connected vehicle platform – the Aeris Mobility Suite – provides our customers with significant advantages in functionality, time-to-market, and performance. No competitor comes close to matching us. Our automotive business is growing rapidly just with existing customers and is at the cusp of hypergrowth based on the multi-billion dollar addressable market.

We are looking for a dynamic and impactful Director of Business Operations, Automotive Business Unit. This is a high-visibility hybrid role with responsibility for business and financial planning, business reviews and reporting, and key product and sales processes. The right candidate must have a “go for it” attitude, with the ability to function independently, lead and motivate cross-functional teams. We’re looking for passion and relentless energy, working through obstacles and finding a way to win.

Responsibilities:
Business/Financial Planning

1. Work with sales team on multi-year volume and new business forecast
2. Work with all functions on headcount resource planning; create process for regular update and resource scrubbing
3. Continuously assess each area for cost optimization; challenge teams based on external benchmarks and other best practices
4. Work with Finance to ensure alignment for in-year and multi-year plan

1. Create dashboard of KPI’s and other metrics describing overall business health and progress on key initiatives
2. Drive reporting of profitability by customer and project, identifying areas of sub-optimal performance, recommending mitigating actions, and then tracking progress
3. Run Quarterly Business Review, driving high-quality output and ensuring alignment across the organization around key business goals
4. Drive cross-functional action items to completion, challenging teams on out-of-the-box thinking

1. Work with sales team on development of cost models for new business
2. Work with finance team on billing/invoicing, include dispute resolution
3. Work with product team on business/financial models for new product initiatives
4. Run internal product development lifecycle process for new projects

1. 8-12 years of experience; can be a combination of business operations, strategy, and consulting with progressive experience
2. High degree of comfort in finance – creating multi-year plans, tracking customer and product profitability, analyzing new business opportunities
3. A “roll up the sleeves” attitude with a startup spirit, operating with a strong sense of urgency and desire to improve operational performance and efficiency
4. A desire to take charge and lead, motivate and inspire the team to achieve incredible outcomes; comfort and confidence in leading teams and presenting analyses to senior execs
5. Very strong oral and written communication skills; detail-oriented
6. Bachelor degree in Finance, Operations, or related discipline or Engineering; MBA a plus. Must demonstrate skill in Accounting and P&L development regardless of educational background