About Cooper Machinery Services:
Cooper Machinery Services provides natural gas compression equipment and services to customers globally in the Oil & Gas, Power, Transportation, and Marine sectors. With a proud heritage dating back to 1833, Cooper Machinery Services is the OEM for legendary product lines including Cooper-Bessemer™, Ajax™, Superior™, Gemini, TSI, CSI, Enterprise, and Joy. Headquartered in Houston, TX, but with commercial and services hubs around the world, Cooper Machinery Services provides world-class services to more than 22,000 units in its installed base.
Our strength is our people. Each employee plays an integral role in our success and growth. With a commitment to our vision that strong relationships drive strong results and better business, our people make Cooper Machinery Services legendary.
Job Summary
The Director, Enterprise Applications reports directly to the SVP, IT, and oversees the day-to-day leadership, strategy, software development and architectural efforts of the applications department. This role will have ownership for Cooper’s ERP system, core business applications and all custom software that Cooper builds and purchases to operate its business. This role will coordinate directly with internal stakeholders, peers and counterparts within Cooper Machinery Services to drive process improvement, and automation, and application and ERP integration, with a focus on delivering solutions that are scalable, reliable and robust.
Essential Duties and Responsibilities:
- Manage and Build a Best-In-Class Software Engineering Organization: Manage domestic and global software engineering and application support teams that design, build and maintain best in class technology products that drive business growth. Responsible for all software engineering domains, including development, QA/QE, security, stability and SRE.
- Reliability and Modernization: Build and manage robust, reliable, secure and scalable systems with a cloud-first, cloud-native approach.
- Partnership and Collaboration: Work directly with Cooper business groups and functions to ensure technology team members understand business needs, functional specifications, and user journeys.
- Provide Excellent Customer Service: Provide insight and guidance, and resolve escalated issues throughout the application development, implementation, and support/production lifecycle.
- Project Leadership: Set goals, strategies, budgets and oversee the deployment of large/enterprise scale initiatives. Define and communicate project milestones, service level agreements, and resource allocation to SVP IT, department business leaders, support staff, and end users.
- Promote Best Practices: Influence and establish best in class engineering practices through solid design decisions and tools.
- Foster a Data Driven Culture: Encourage a data-driven culture to improve efficiency, scalability, stability, and security of applications.
- Team Leadership and Talent Development: Be an advocate for your team, mentoring and coaching team members while building a culture of extreme ownership and accountability that celebrates success. Recruit top talent to Cooper as you build a world-class organization.
- Drive Continuous Improvement and Automation: Document and analyze business processes, with a focus on process improvement, business process automation and efficiency
Knowledge, Skills & Abilities:
- Strong people leadership skills including talent assessment and development,
- Extensive experience with software development and the SDLC, including experience with enterprise architecture, agile/scrum methodologies and CI/CD.
- Considerable knowledge of engineering, accounting, and mathematical principles required to analyze computer systems needs and design and implement software solutions in an ERP environment
- Extensive experience in leading, managing, and developing the enterprise applications portfolio, ensuring interoperability and responsiveness to business needs.
- Experience building and managing teams that blend internal and external resources
- Excellent verbal and communications skills to be able to communicate effectively with senior level staff to determine data processing needs and programs needed to provide required data.
Qualifications:
- 5+ years of experience with SAP (ECC6 preferred) or 10+ years of other ERP experience in a manufacturing and distribution environment.
- Demonstrated experience and knowledge of ERP, enterprise level applications packages, financial, complex data structures, and reporting systems.
- Bachelor’s degree in computer science or related degree. Master’s degree preferred.
- 10 years of demonstrable experience in an application leadership role.
- Experience managing Microsoft Dynamics preferred, with a focus on Field Service, CRM and Customer Service
- Experience with mergers and acquisitions, with a focus on acquiring and merging new organizations
- Experience managing off-shore development and support teams.
- Software architecture background with various systems: reporting, finance, databases, custom applications etc.
- Has a cloud-first approach, background in cloud architecture and modernizing applications by migrating from on-prem to cloud.
Cooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration of employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.