ROLE SUMMARY
Do you want to be at the forefront of customer-centric transformation in Pharma?
Do you want to be part of a #DreamTeam? Our vision is to be 'the catalyst, powering the world's most effective commercial engine through best-in-class PMO excellence and indispensable partnership'
The Director of Global Program Management will be accountable for coordinating work across many stakeholders to ensure the timely, successful delivery of complex CMO-led initiatives (from Global to Local) in support of Commercial Priorities. As part of their role, the director will be responsible for creating comprehensive program/project plans, involving multiple functions, to manage on- time effective execution, tracking progress and removing obstacles/risk.
Your role in this team is crucial in deliver programs more efficient and faster and enables us to deliver breakthroughs that transform patients' lives. Your contribution helps simplify complex tasks, fostering an environment where innovation thrives and where every effort is directed towards achieving significant medical advancements. By inspiring a culture of excellence, we ensure that our collective efforts lead to impactful changes in healthcare, ultimately benefiting patients worldwide.
What You Will Achieve
The Director of Global Program Management will:
Develop and lead/co-lead highly complex projects, creating mid-term plans that impact results and influence management decisions.
Create the end-of-the-end program/project plan for complex CMO led initiatives across CMO verticals
Track program/project plans to ensure deliverables and milestones are delivered to schedule
Identify and oversee program interdependencies, accounting for downstream processes/platforms
Lead cross functional teams (e.g. CMO, Ops, Digital, Vendors) to deliver on Program objectives
Identify & mitigate risks, escalating obstacles to remove constraints
Act independently on self-initiated projects, using knowledge from others and exercising judgment in complex decisions.
Ensure successful deployment of programs to markets by coordinating effectively with the Change Management Director and in market PMs
Establish a standardized, repeatable process for executive level status reporting and escalations (to remove risk)
Provide Program Management Leadership in deploying strategic initiatives, managing progress against critical metrics, and reporting to senior leaders. Track adherence to budget, as appropriate
Ensure programs have identified outcome-based OKRs/measurable metrics to achieve business value and monitor results
Manage the operational aspects of ongoing projects, acting as a liaison between project management, planning, product teams, and stake holders.
Ensure all stakeholders are well versed in the areas of execution as to achieve key, shared milestones
Partner across CMO, Digital, Legal, Corp Compliance and Commercial Sales Businesses to ensure seamless delivery of CFC priorities/capabilities
Implement process excellence supports for program governance, project reviews, communications, training, certifications, and rewards.
Make decisions in complex scenarios, identifying innovative solutions and recommending courses of action that impact business units.
Review project statuses and budgets, manage schedules, prepare status reports, and develop resolutions to meet productivity, quality, and client-satisfaction goals.
Here Is What You Need (Minimum Requirements)
BS/BA Required
8+ years of commercial industry experience
Demonstrated history leading business transformation and innovation across functions (CRM, Marketing, Technology, Data, Analytics, Media, Content)
Proven experience in program management/project management or equivalent
Leadership experience including leading complex projects in a matrixed environment
Exceptional stakeholder management skills, taking into account various stakeholder needs and the cross-functional impact in all decision-making processes
Experience in managing large-scale, complex, and strategic programs
Ability to work in a matrixed environment with diverse groups and senior-level management
Strong communication and interpersonal skills, including effective listening, written, and oral communication abilities
Demonstrated capabilities in teamwork, problem-solving, decision-making, negotiation, and conflict resolution
Proven track record of delivering business performance
Drive for optimization and customer excellence
Delivery of exceptional customer services and experiences
Demonstrated agility and ability to drive program completion in an expedited timeline
Highly accountable; possessing a high energy level, sense of urgency, creativity, decisiveness
Ability to work hard and operate under pressure
Bonus Points If You Have (Preferred Requirements)
Master's degree and relevant pharmaceutical experience
Combination of technology, marketing and analytics experience in designing Integrated Omnichannel Campaign Orchestration is a plus
Certified Lean/Six Sigma Black Belt or similar continuous improvement certifications.
Highly organized with significant experience in driving large-scale, complex, and strategic programs, managing multiple projects simultaneously with demonstrated success
Proven ability to work in a matrixed environment with diverse groups and senior-level management
Program/Project management and continuous improvement certifications (e.g., Agile, PMP, Black Belt Six Sigma, or similar)
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Some travel may we required
Some flexibility in work hours required to engage Business/Colleagues across the globe
OTHER JOB DETAILS:
Work Location Assignment: Hybrid; 2-3 days onsite/week in New York HQ
Last Day to Apply: June 18, 2025
Eligible for employee referral bonus
#DigitalMarketing #Omnichannel #Adobe #CRM #Veeva #PharmaMarketing #Commercial
The annual base salary for this position ranges from $169,700.00 to $282,900.00. In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Continuous Imprv and Proj Mgmt
#LI-PFE