Director, Operations & Planning, What Works Cities
Washington, District of Columbia, United States
Organization: Results for America
Role: Director, Operations & Planning, What Works Cities
Location: Flexible, within the United States [Washington, DC preferred]
Organization Overview
Results for America (RFA) is the leading, national nonprofit organization helping policymakers at all levels of government harness the power of evidence and data to solve the world’s greatest challenges. Our mission is to make investing in what works the “new normal,” so that, one day, all government leaders use rigorous evidence and quality data to inform important policy and funding decisions.
Team Overview
At Results for America, one of our flagship local initiatives is What Works Cities (WWC), a Bloomberg Philanthropies funded initiative that helps city governments across the country improve residents’ lives by using data and evidence effectively to tackle pressing challenges. This support is guided by What Works Cities Certification, the first-ever international standard of excellence for data-driven, well-managed local government.
Position Overview
The Director of Operations and Planning will be an integral part of the What Works Cities team, serving as a key strategic advisor to the Managing Director of What Works Cities. The responsibilities of this position include driving strategic cross-team initiatives, optimizing operational efficiencies, and ensuring effective communication across a growing team. This position will lead the tracking of strategic goals and priorities, ensuring key milestones and metrics are on target, while assisting with troubleshooting roadblocks.
Position Responsibilities
Teamwide Tracking and Execution of Strategic Plan (40%)
- Collaborate with the Managing Director and team leads to develop and refine strategic goals and metrics.
- Facilitate, track, and assist with execution of WWC’s phase 4 strategy.
- Provide high-level decision support to the Managing Director through analysis, forecasting, and recommendations.
- Strengthen visibility and communication across the WWC team.
- Identify & lead planning to ensure cross-WWC team knowledge sharing and training opportunities.
Cross-Team Operations, Executive Support and Communications (30%)
- Establish, manage, & run agendas for internal team Quarterly events and weekly meetings.
- Lead day-to-day oversight of WWC operations.
- Manage all WWC contract management in compliance with funder requirements.
- Assist with tracking WWC’s annual and grant budgets.
Team Management and Development (10%)
- Assisting the Managing Director with ensuring a strong, cohesive, collegial, inclusive What Works Cities team culture.
- Lead the Ops & Planning team by building a strong team culture.
Experience, Competencies, and Qualifications
The ideal candidate will have the following qualifications, as well as an alignment with Results for America’s mission and organizational values:
- 12+ years of relevant work experience and Bachelor’s degree.
- Work experience within government (federal, state, and/or county/city levels).
- Experience supervising two or more FTEs.
- Strong project management skills.
- Excellent interpersonal skills, proficient at influencing others and building trust.
Salary and Benefits
Results for America offers a compensation package that includes a competitive base salary and a benefits package that includes choice in medical plans, dental/vision coverage, paid time off, and a 403b retirement plan with employer contribution.
How to Apply
- To apply for this position, please complete and submit all information in the application.