Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
We’re seeking a strategy minded and execution-oriented Director of Flagship App and Web Product Development to lead the development and delivery of our core digital consumer experiences at Optum. This role will drive cross-functional alignment, ensure high-quality execution, and help shape the future of our flagship mobile and web platforms.
You will be accountable for the timely, efficient, and high-impact delivery of consumer-facing digital products that reach millions of users. The ideal candidate is a collaborative leader with deep experience in product delivery, agile methodologies, and digital product innovation, with extensive background in developing features for consumer facing applications. You will play a key role in driving integrated consumer digital experiences at Optum, leading teams in aligning and consolidating our distributed web and app experiences into centralized platforms.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Own end-to-end product development and delivery for flagship mobile app and web platforms, ensuring alignment across Product, Engineering, Design, and Business stakeholders
Lead, develop, and coach a high-performing team of product owners and product managers, fostering a culture of accountability, innovation, and continuous improvement to drive strategic digital product outcomes
Drive the planning, prioritization, and execution of the product roadmap in close collaboration with key stakeholders and cross-functional partners to deliver impactful outcomes
Partner closely with cross business product teams to support a centralized Optum app and web strategy, influencing roadmaps and backlogs across UHG teams
Analyze data, develop strategies and write business cases, all in support of new product development
Work closely with CX and research teams to gather insights, identify user pain points and translate findings into actionable product enhancements that improve user satisfaction and engagement for Optum Consumers
Collaborate with UX/UI team to develop intuitive features and app interfaces
Partner with Engineering to ensure technical feasibility, architectural integrity, and scalability
Mitigate delivery risks and resolve blockers proactively to ensure your teams can maintain momentum
Foster a culture of accountability, ownership, and collaboration across all levels of the product delivery organization
Monitor and report on key delivery metrics and KPIs to inform strategic decisions and improve quality
Stay up to date on emerging trends and best practices in the healthcare and wellness space
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
12+ years of experience in Product Management with direct-to-consumer experiences
12+ years of experience working collaboratively with engineering and design teams
8+ years of experience delivering mobile apps
8+ years of experience leading, hiring, managing, and developing product managers
Product experience of working with various digital technologies and technology stacks
Knowledge of mobile design trends and responsive web development
Understanding of mobile UX/UI best practices, SEO, analytics, and digital marketing principles
Proven excellent analytical, problem-solving, and project management abilities
Robust competency in leading product innovation and raising the quality bar
Preferred Qualifications:
In-depth leadership experience in product management, strategy development, and writing business cases for mobile apps
Strategic and tactical experience designing, building, and delivering products & services
Proven ability to drive alignment across senior executives, business leads and technical leads
Proven track record of delivering high-quality, innovative consumer experiences at scale
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $132,200 to $226,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.