Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What is The Role:
Are you a strategic leader with a passion for data, innovation, and driving high-impact outcomes? If so, we invite you to join us at Elastic as a Director, Solution Architecture Strategy & Operations. In this role, you’ll lead a small team reporting into Elastic’s Global Revenue Operations Organization. You’ll be responsible for driving the end-to-end strategy and operations for our Solutions Architect (SA) organization—ensuring that your team delivers insights and solutions that empower our SA leaders and shape our global strategy.
In this role, you will partner closely with the SA Leadership team, Strategy & Operations, Finance, IT, and more organizations focusing on the upkeep and development of all Solutions Architect programs including; performance metrics, fiscal year planning, compensation design, organizational policy, continuous process improvement, and strategic project road-mapping. As Elastic continues to grow, so does the need for new and innovative ways to develop, and improve our programs & critical initiatives. You will work as a key collaborator in the design and implementation of priority growth areas.
What You Will Be Doing:
As the Director for the Solutions Architect Revenue Operations team you will;
- Ideate and roadmap all operational initiatives alongside the senior SA leaders.ensuring alignment with key business partners and timely execution.
- Responsible for Fiscal Year Planning activities including headcount & allocation, territory carve, compensation design, quota setting, & roll-out
- Perform in-depth analyses identifying root causes & impact to support central initiatives and drive growth
- Use data to build narrative content for QBRs and Board reviews that not only tell the story but identify the root cause and drive action
- Identify process gaps and opportunities for process improvement
- Provide analytical insights into aspects of key business decisions, including go-to-market strategies, prioritization, process improvement, metrics, and dashboards
- Identify levers for driving revenue growth and sales efficiency
What You Bring:
- 7+ years of Sales Operations, Strategy, FP&A, Engineering, or similar fields in SaaS Organizations
- Working knowledge of Solution Architecture Strategy and Operations
- BA/BS degree in Marketing, Business, Finance or equivalent experience required. A Master’s Degree in Business or Marketing is a plus
- Comfortable working independently on tasks, utilizing problem solving skills to propose solutions, and make suggestions for improvements and clarity
- A data-minded individual and power user of G-Sheets and MS Excel
- High level of proficiency with G-Slides to build C-Suite level presentations
- Solutions-focused style possessing the ability to quickly change directions given new information or shifting priorities
- Highly organized, analytical, data-driven, and experienced at crafting business plans and policies to support program decisions
- Excellent communication, engagement, and cross-functional partnership skills. Must be comfortable communicating with all levels of leadership in both written and verbal situations.
- Experience with Tableau is a plus
- Deep familiarity with Salesforce.com
- Ability to thrive in a fast-paced and ambiguous environment
We would love for you to join our excellent and diverse Revenue Operations team!
#LI-AM2
Additional Information – We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact – We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email ** Redacted **. We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
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