Dispatcher
Odessa, FL (http://maps.google.com/maps?q=Odessa+FL+USA) -StarTAK Fiber
Job Type
Full-time
Description
TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK's ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians.
We are seeking a Dispatcher to join our team. In this role you will be responsible for job assignment, technician tracking and job rescheduling functions using technical workforce management tools in the Cable TV services industry. Also responsible for relaying and recording information to field personnel via radio, telephone, messaging, or other form of communications.
Why TAK?
Full Time
Paid Weekly
Compensation: $19 - $31 per hour, DOE
Full Benefits Package (Medical, Dental & Vision)
Paid Time Off
401(k) with Company Match!
25K Company Paid Life Insurance
Independent Work & Team Collaboration
Career Development & Advancement Opportunities!
The Role
Preparing daily work such as scheduling
Communicate through emails and phone calls in a professional and courteous manner
Schedule appointments
Complete work orders, return customer calls, and respond to customer complaints
Maintain office services by organizing office operations and procedures, preparing and reviewing work for the next day
Assigning daily work/calls to other team members, as needed
Speaking with supervisors or customers to resolve problems, requests for services or equipment
Perform other duties as needed which may include cross-training in related positions
Excellent ability to multitask and effectively manage time
Performs other duties as requested
Requirements
Experienced working in a fast-paced dispatch, administrative role or similar support role
Detail-oriented with strong data entry skills
Team player who can work independently
Excellent interpersonal and communications skills both verbally and written skills
General computer knowledge including Microsoft Office and Google Suite
Ability to multi-task and prioritize tasks
Ability to work efficiently in a fast-paced work environment
Operate in a flexible and organized manner in an accelerated, growing business environment
Work through and resolve minor issues without assistance
Maintain positive and professional attitude
Must demonstrate knowledge with skills and/or experiences to meet essential duties of the position
Requires broad knowledge of relevant administrative skills
Must provide a valid government-issued photo ID for verification; a driver's license is required if the role involves driving
Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting TAKRecruiter@takbroadband.com
Salary Description
$19 - $31 per hour, DOE