Responsibilities:
- Partner with field managers and or other DG departments to guide or conduct in-depth investigations on employee relations issues and/or termination, final counseling or demotion disputes.
- Ensure proper documentation on cases, in particular Dollar General’s zero tolerance policies.
- Provide policy guidance to field managers and instruct on consistent practices regarding terminations and progressive counseling.
- Represent Dollar General in legal proceedings.
- Assist in researching Wage & Hour claims.
- Analyze trends and conduct employee relations training.
- Participate in the development of the SOP and Employee Handbook.
- Work with Risk Management, Law Department, HRSS, Operations, ERC and other strategic partners for efficiency and process improvement.
- Utilizes facilitation and mediation practices to negotiate resolutions.
Qualifications:
- Excellent problem solving and critical thinking skills
- Ability to effectively communicate verbally and in writing with all levels of the organization
- Strong attention to detail
- Keen awareness of FLSA, FMLA, ADA, Workers Compensation, Title VII and other employment related laws and regulations
- Ability to perform effectively under pressure and make objective decisions
- Excellent collaboration skills
- Ability to work efficiently in a fast-paced environment, including the ability to listen, respond, and electronically document cases.
- Strong organization and time management skills
- Facilitation, negotiation, and mediation skills
- Bachelor’s degree in human resources or related field preferred. Two to five years of experience in HR, Employee Relations, Dispute Resolution, or other related field.