University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
Posted Job Title
Enrollment Analyst - Office of the University Registrar
Job Profile Title
Data Analyst C
Job Description Summary
The Enrollment Analyst serves a critical compliance and technical function within the Office of the University Registrar (OUR), supporting all 12 academic divisions of the University of Pennsylvania. This role acts as the University's official liaison for federal student reporting requirements—including, but not limited to, enrollment and graduation data submissions to the National Student Clearinghouse (NSC) and the National Student Loan Data System (NSLDS).
The Analyst is responsible for ensuring institutional compliance with regulatory enrollment reporting requirements and upholding the integrity of student records through rigorous data audits, operational oversight, and enforcement of business processes. This includes managing workflows to ensure the accurate and timely transfer of data between the student information system (SIS), Ellucian Banner, and related tertiary systems; identifying and resolving data anomalies; and maintaining audit-ready documentation.
Key responsibilities include the creation, testing, and maintenance of Banner Population Selection queries and rules to support enrollment reporting through timely and accurate data submissions. The Analyst builds and manages recurring and ad hoc extraction logic across academic terms and student cohorts, supporting data analysis, reconciliation, and internal reporting functions.
The Enrollment Analyst performs regular processing and monitoring of Ellucian Banner processes to ensure timely, accurate enrollment file submissions to the NSC, while also validating output data and resolving discrepancies prior to and following each transmission. The Analyst supports the implementation and ongoing maintenance of the University's NSC MyHub participation, ensuring that data flows accurately and student self-service access is maintained. Additionally, the role contributes to continuous improvement by tracking key performance indicators (KPIs) related to data quality, reporting accuracy, error resolution, and compliance timelines.
This position serves as the functional lead in testing and implementing changes to Banner processes that impact enrollment data, reporting performance, or NSC requirements. The Analyst also supports ad hoc reporting needs by extracting and organizing data from Banner and other sources to respond to internal and external inquiries, often under time-sensitive conditions.
Collaboration with Registrar staff, IT teams, and campus partners is essential to maintaining efficient, accurate reporting workflows and resolving technical or data-related issues. The Analyst also documents population selection logic, reporting procedures, and NSC file configurations to promote institutional knowledge sharing and operational continuity.
This role requires a high level of professionalism and cross-functional collaboration to support data accuracy, reporting integrity, and institutional compliance—primarily through back-end systems and operational processes rather than direct customer-facing interaction.
Performs data analysis and assists with design of complex data models based upon business or research requirements. Often as part of a team, identifies and resolves required information flows and content issues, and transforms requirements into data designs and models. May perform analyses, development and evaluation on large databases and large complex installations. May provide reporting and decision support systems consultation. May provide data analysis expertise to one or more project or support teams. May work with vendor delivered solutions.
Job Description
Job Description:
Work with center/department/ school leadership to identify and develop metrics for all aspects of School activities, transactional, strategic, and projections.
Support the development of key metrics that may be used by the highest level leadership for strategic planning and budgeting
Develop dashboards to provide snapshots of key data.
Disseminate reports and metrics to users
Development of new training materials
Identifies trends or patterns that result in data quality issues.
Monitor administrative and financial data for accuracy, create audit reports.
Make recommendations to improve systems design, data entry and processes to ensure accurate data.
Develop reports, presentations as necessary
Other duties and responsibilities as assigned
Qualifications:
A Bachelor’s degree with 2-3 years of relevant professional experience, or an equivalent combination of education and experience, is required.
Prior experience working with student records in a higher education setting.
Demonstrated ability to manage and safeguard sensitive student data in compliance with FERPA and institutional privacy standards.
Proven analytical and technical acumen, including hands-on experience with database management, data reconciliation, and business process evaluation. Skilled in interpreting and aligning data requirements across departments and systems.
Direct experience working within enterprise resource planning (ERP) systems, particularly Ellucian, Banner or similar system, with a strong understanding of SIS data architecture and operations.
Skilled in troubleshooting and resolving SIS data integrity issues to support accurate and compliant reporting.
Extensive knowledge of Banner Population Selection functionality or similar system and tool, including the creation, testing, and execution of population selection rules for operational and reporting purposes.
Practical experience with SFRNSLC processing for National Student Clearinghouse (NSC) enrollment reporting, including submission workflows and resolution of transmission errors.
Understanding of MyHub data exchange protocols and associated responsibilities within the NSC reporting framework is preferred.
Adept at developing and maintaining audit and reporting processes across enterprise environments to ensure compliance and operational efficiency.
Proficient in using reporting tools such as Business Objects to extract, transform, and analyze data from various sources.
Technical proficiency in SQL, with additional familiarity in HTML, CSS, and JavaScript; experience with Natural, COBOL, or C# is a plus.
Strong organizational and documentation skills, with the ability to maintain clear and comprehensive workflow records for data management and compliance processes.
Ability to communicate complex technical concepts effectively to non-technical stakeholders and contribute meaningfully to cross-functional teams.
Experience managing recurring data submission deadlines and compliance reporting cycles with precision and accountability.
Familiarity with Microsoft Office Suite, Freshservice, and other enterprise tools used in academic records and regulatory functions is preferred.
Demonstrated aptitude for quickly mastering new technologies and adapting to changing compliance requirements in the higher education sector.
Job Location - City, State
Philadelphia, Pennsylvania
Department / School
Division of Finance
Pay Range
$61,000.00 - $80,000.00 Annual Rate
Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered.
Equal Opportunity Statement
The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics) , citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law .
Special Requirements Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
University Benefits
Health, Life, and Flexible Spending Accounts : Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
Tuition : Take advantage of Penn's exceptional tuition benefits . You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
Wellness and Work-life Resources : Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
Discounts and Special Services : From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.
To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay
The University of Pennsylvania’s special character is reflected in the wide variety of backgrounds, experiences, and perspectives of the Penn community. We seek talented faculty and staff who will constitute a vibrant community and help create an educational and working environment that best supports the University’s commitment to excellence in teaching, research, and scholarship. The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status, or any class protected under applicable federal, state or local law.