Enrollment Configuration Specialist (Case Builder)

Horace Mann is looking for a detail-oriented and highly motivated Enrollment Configuration Specialist to join our Enrollment & Benefits Administration team. This role plays a vital part in the success of our clients’ annual open enrollments by ensuring accurate and timely configuration of our benefits enrollment platform. You’ll serve as a subject matter expert for system configuration and contribute to enhancing the overall client experience through technical expertise, attention to detail, and collaborative teamwork. This position is remote with travel requirements twice a year to the Texas office.  This position/salary range may be classified at the senior level based on the candidate’s experience and qualifications.

Key Responsibilities

• Serve as a subject matter expert for benefit enrollment system configuration.
• Configure the enrollment platform for all offered benefits including core, life, disability, voluntary, and ancillary products for Horace Mann clients.
• Interpret workbook data containing client-specific plan requirements to accurately set parameters in the enrollment system.
• Reconcile and upload client census data, including existing benefits and employee demographics.
• Understand and apply complex insurance concepts such as job classes, pay groups, and eligibility rules.
• Conduct extensive system and enrollment testing to ensure accuracy before open enrollment launches.
• Collaborate closely with internal and external stakeholders to troubleshoot and resolve case-level issues.
• Work proactively to meet implementation timelines and ensure timely, accurate system builds.
• Attend client meetings and collaborate with team members to gather essential case build information.
• Apply strong critical thinking and troubleshooting techniques to identify system issues and execute necessary updates or corrections.
• Manage and prioritize multiple case builds and projects simultaneously to meet department and client expectations.
• Offer expertise on other enrollment platforms Horace Mann may partner with, as needed.
• Actively contribute to team success by being results-driven, self-motivated, and proactive.
• Ensure data integrity and quality assurance for both core and voluntary enrollment cases.

Qualifications

• Minimum of 1 year of medical insurance experience required.
• Experience in the voluntary/worksite benefits marketplace preferred.
• Prior Selerix configuration experience is required.
• Experience with additional platforms such as Ease, Employee Navigator, ADP, or Rippling is preferred.

Salary Range:

         $53,200 – $78,550 annually 

This position/salary range may be classified at the senior level based on the candidate’s experience and qualifications.

Salary commensurate to experience, location, etc.  

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