Job Description
Insight Global is seeking to hire Field Engineers to support an Air Traffic Control Voice Communication, Information, and Network Solutions program under the FAA. This individual will be providing technical support and field services in integrating, testing, modifying, and repairing the Voice switching and Networking product line. Responsibilties include:
Hands-on integration of software and hardware components including software installation and configuration, network configuration, and telecommunications hardware integration.
Implements IT system solutions for networking, computing, and our propriety communications equipment including conceptional, functional, and physical views.
Conduct technical analysis of product implementations, modifications, and enhancements to products in accordance with specific customer specifications and implementations.
Conduct site surveys at customer locations to identify requirements for production and installation.
Prepare deliverable documentation describing site requirements and system configuration.
Install, service, and complete basic repairs of equipment at customer sites.
Integrate mission-critical systems components and perform system debug.
Conducts factory acceptance tests, site acceptance tests, failure location and analysis.
Interface with customers.
May participate in remote system monitoring, maintenance, and tier 2 on call support.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf) .
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Skills and Requirements
Bachelors Degree in Technology or related field
3-9 years of experience in Systems/Field Engineering integrating, deploying, and supporting integrated hardware and software solutions in networking and communications fields
Experience with the following technologies:
o Operating Systems (RHEL, Windows)
o Scripting languages (e.g., Bash, PowerShell, Perl, Python)
o Log aggregation and reporting (ELK/Opensearch, Splunk)
o Network analysis tools (Wireshark, Stablenet)
o System monitoring tools (Zabbix, SNMP)
o Virtualization (ESXi, KVM, Red Hat Virtualization)
o System security management and intrusion detection tools (IdM, SSL, IPSec/VPN, SELinux, AIDE)
o Telecommunications protocols (SIP/RTP, ED-137)
o Experience in routing and networking technologies
Willing to travel up to 80% null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.