Field Robotics Engineer

Scythe is looking for a Field Robotics Engineer to join our Field Service team to help troubleshoot and maintain our fleet of autonomous robots supporting the next chapter in Scythe’s journey: ramping from dozens of units to tens of thousands. We’ve developed an industry-changing machine and have customers knocking down our door for units, so we’re looking to scale our production quickly and get thousands of reliable autonomous machines out into the world where they can change how we take care of all our outdoor space.

Within this role, you will be directly responsible for vehicle troubleshooting (on-site, but primarily remote), developing processes and documentation, and supporting overall vehicle health to maximize uptime at Scythe. Many processes need to be developed from scratch so you will be expected to deliver creative, novel solutions as well as getting hands on with the vehicles in the process. You will be expected to work closely with our hardware engineers, manufacturing teams, field technicians, supply chain personnel, and customer success groups to ensure we are maintaining an acceptable level of risk across the fleet. 

This is a hybrid-remote position. The candidate would be near our satellite locations in Atlanta, GA, or Philadelphia, PA. The ideal candidate should be prepared to travel up to 20% of the year to customer deployment sites across the U.S. to support our field operations and ensure the success of our deployed vehicles.

What you’ll do at Scythe  

• Provide hands on support (both on location and remote login) to troubleshoot, establish root cause, and perform the various types of maintenance activities required to keep the fleet healthy

• Perform hands-on work with our robots in the field, collaborating with our technician team and supporting customers.

• Develop and implement processes from the ground up to manage the maintenance of our large fleet of autonomous vehicles, including predictive, preventive, and corrective maintenance strategies.

• Create and implement a strategy to continuously monitor our fleet in real time using live data streamed from the vehicles.

• Create standard work procedures for maintenance and repair activities and ensure they are completed in a timely fashion according to defined schedules

• Create standard troubleshooting documentation that can be easily interpreted by our field service team.

• Track and analyze key performance indicators (KPIs) to assess fleet health and support real-time business decisions.

• Create and manage dashboard(s) via Tableau and/or Grafana which measure(s) the overall fleet health metrics

• Excellent technical communication skills and the ability to collaborate effectively across multiple teams within the organization. (Manufacturing, Supply Chain, Cust Ops, HW/SW) 

Basic Requirements 

• Minimum of 2+ years of related experience in autonomous machines, robotics, and/or a related field 

• Bachelor’s degree in a related field – CS, ME, EE, Mechatronics, etc. or equivalent experience. 

Preferred Requirements

• Hands on mechanical and electrical knowledge and troubleshooting experience preferred. 

• Experience with NPI (New Product Introduction) with a physical product at scale. 

• Experience building, maintaining, and/or troubleshooting complex electro-mechanical systems including, but not limited to, robotics, antennas, PCBAs, actuators, GPS systems, industrial automation, etc. 

• Experience using complex tools such as an oscilloscope, voltmeter, precision inspection equipment (calipers, micrometers, etc), and/or software monitoring programs 

• Experience with Linux command line tools, python scripting, ROS, etc. 

• Developed novel diagnostic tools using high level scripting languages (ex: Python) that can be used at scale

• Experience with data visualization tools ex. Grafana, Tableau, PowerBi

• Experience with database querying using SQL, PostgreSQL, or similar

• Experience with API integration using REST API and GraphQL

Why Scythe?

• Scythe is an early-stage but well-capitalized startup. Have a huge impact alongside an awesome team of experts shipping something the world has never before seen

• Competitive salary and equity compensation

• Fully-sponsored medical, vision, and dental insurance, including 75% funded dependent coverage

• 401(k) retirement plan (non-matching today)

• Flexible paid time-off  

• Highly collaborative learning culture where personal freedom, growth, and responsibility are valued

• An opportunity to have an incredible positive impact on the world

Closing

Scythe is a total compensation company that provides employees with a comprehensive salary, equity, and benefit package. However, only the minimum salary amounts are listed here. Scythe carefully considers a wide range of compensation factors, including education, years of experience, competencies, and other relevant business considerations. These considerations can cause your compensation to vary, depending on your compensation mode preferences. The Field Service Engineer position has an expected minimum annual cash salary of $75,000. The actual pay may be higher depending on your skills, qualifications, and experience. Equity and benefits packages are NOT included in this estimate.