It's fun to work in a company where people truly BELIEVE in what they are
doing! Headquartered in Arvada, Colorado, Sundyne is a leading manufacturer of highly reliable and efficient centrifugal pumps and compressors for use in the oil and gas, petrochemical, chemical, power generation and water processing industries. The Sundyne product portfolio features innovative high-speed integrally geared, multistage and sealless technologies that meet API and ISO standards. With a global channel consisting of more than 300 sales and service locations, and a manufacturing network that employs over 1,000 people across 5 facilities, Sundyne provides high quality engineered fluid handling solutions to customers around the world. For additional information, visit www.sundyne.com.As a part of our global field service team the field service engineer provides
field and factory support to our customers and channel partners and communicates with internal departments, necessary for the continuous improvement of Sundyne pump and compressor products and processes. The field service engineer will become technically familiar with all Sundyne products and work closely with job site personnel providing technical expertise and supervision over the installation, pre-commissioning, commissioning and troubleshooting of new and existing equipment with a heavy emphasis on controls and instrumentation. This position requires PLC and rotating equipment knowledge or mechanical experience.Domestic and international travel up to or more than 50% is required of this
position.Base Salary plus overtime up to a certain level
Job Duties & Responsibilities
Travel to customer sites and manage activities related to the installation of
Sundyne equipment, as well as repair of equipment already installedSupervise all engineering operations at any location
Ensure customer satisfaction is achieved and maintained by delivering
exceptional customer service to our customers and channel partnersCommunicate and collaborate effectively and professionally with all levels of
the job site and internal Sundyne personnelAcquire technical knowledge of all Sundyne products to include assembly and
disassembly procedures and the commissioning of equipment with emphasis on controls and instrumentationExpert level understanding of Rockwell Logix/Studio 5000 software
Troubleshooting and failure analysis of malfunctioning equipment
Create and manage cases in Microsoft CRM software to respond to
service/customer service requests from customers and channel partnersPerform warranty evaluations on customer sites and on returned hardware
Perform job functions following all safety regulations and processes and take
all required Sundyne job safety training coursesConduct training classes and participate in quarterly factory training courses
Timely and accurate submittal of all required paperwork to include onsite time
sheets and travel and expense reportsExperience with PLCs or rotating equipment/mechanical experience required
Successful Candidate
Previous experience with international travel and field service trips
Excellent people skills with the ability to communicate and act professionally
Self-directed with the ability to work independently and have a high level of
self confidencePLC Controls and mechanical knowledge
Ability to train and mentor junior FSEs
Have a passion to learn new skills and enjoy problem solving
Desired Credentials
4-year college degree in Mechanical or Electrical/Electronic Engineering with 5 years field experience 2-year technical degree in related field with 7 years field experienceMinimum 5 years' experience with non-degree
#LI-On-Site #LI-KD1If you like growth and working with happy, enthusiastic over-achievers,
you'll enjoy your career with us!Compensation DetailsAnnual Salary: $70,000.00 - $90,000.00
Additional Compensation Salary Range for this position: $70K-90K (the
salary offered will be determined based on the applicant's education, experience, skills, knowledge, abilities, and will be compared with