NASA Federal Credit Union is in search of an experienced Financial Institution Contract Specialist to collaborate with key stakeholders in performing vendor risk assessments, vendor due diligence, contract reviews, ongoing vendor oversight, and quality assurance activities involving the Credit Union’s Third-Party Risk Program. The Contract Specialist will analyze vendor management data, monitor the quality of vendor services, and identify areas for Third-Party Risk Program enhancement. This position will Manage all steps of the contract process, including contract review, negotiation, administration, and termination. It will also apply knowledge of risk best practices, standards, and regulatory requirements (e.g., NCUA, FFIEC, PCI, SOC, etc.) as they relate to vendor management, third party risk, and protection of confidential and/or proprietary information of the Credit Union.
Essential Duties and Responsibilities: include the following with other duties as assigned. `
Level I:
Remains cognizant of and adheres to Credit Union policies and procedures, and regulations pertaining to financial institutions, including the Bank Secrecy Act and OFAC.
Maintains a working knowledge of third-party risk regulations applicable to financial institutions, including the appropriate due diligence documentation required to satisfy compliance requirements related to third-party due diligence and ongoing oversight.
Assists with the administration of software used for third-party risk management, including procedures, training, and access.
Coordinates the onboarding of vendor relationships, including determining the risk rating and due diligence requirements in accordance with Credit Union policy, federal regulations, and industry best practices.
Monitors, evaluates, and maintains vendor information and documentation, working with vendors to collect necessary information and documentation for initial and ongoing due diligence.
Assists in identifying, analyzing, and documenting vendor issues, including gathering feedback from management and key stakeholders.
Participates in vendor contract management, including contract review, status tracking, execution, and return of copies of signed contracts. Participates in vendor contract negotiations as assigned.
Assists with enterprise-wide communications, reporting, and metrics on the Third-Party Risk Program.
Assists the business continuity coordinator to track, measure, report, and assess third-party resiliency.
Assists with the Credit Union’s procurement process in the review, status tracking, execution and return of copies of signed orders.
Supports Risk Management department functions, as well as other projects and duties, as assigned.
Actively supports and embraces our core values in all interactions.
Level II: All Level I responsibilities and the following:
Acts as an administrator of software used for third-party risk management, including procedures, training, and access.
Reviews and analyzes contract terms and conditions, interprets contract requirements prior to signing, and suggests provisions and amendments that align with the Credit Union’s requirements.
Negotiates, modifies, extends, terminates, and renegotiates contracts for Credit Union products and services, while working with management and key stakeholders.
Analyzes conditions for third parties needing risk rating exception, provides summary and documents resolution.
Provides guidance on contracts to prevent contractual disputes and to protect the Credit Union’s financial interests and reputation.
Identifies, analyzes, and documents vendor issues, including gathering feedback from management and key stakeholders.
Ensures accuracy of Third-Party Risk Program data, creates reports and metrics.
Coordinates the procurement process, including review, status tracking, execution and return of copies of signed orders.
Education and Experience:
Level I:
Minimum of three years of regulatory compliance and/or third-party risk experience.
Bachelor’s degree from an accredited college in a relevant field preferred.
Financial institution knowledge/experience preferred.
Experience in contract work is preferred.
Level II:
Minimum of three years of regulatory compliance and/or third-party risk experience.
Bachelor’s degree from an accredited college in a relevant field preferred.
Financial institution knowledge/experience preferred.
Certification in this field, or a paralegal or legal degree, or equivalent work experience.
Minimum of one year of experience in contract work is preferred.
Personal Attributes:
Highly self-motivated and is a self-starter; works independently.
Ability to absorb new ideas and concepts quickly.
Excellent analytical and problem-solving abilities.
Strong organization and time management skills; works efficiently.
Sets continuous improvement goals.
Ability to effectively prioritize and accurately execute tasks in a high-pressure environment.
Ability to explain complex information and present ideas in a manner that is readily followed.
Ability to build strong relationships with stakeholders at all levels, internally and externally.
Excellent written, verbal, interpersonal, and presentation skills; ability to communicate complex details.
Demonstrates keen attention to detail and possesses excellent problem-solving abilities, capable of identifying, analyzing, and resolving issues while driving solutions to completion.
Strong business ethics, including the protection of proprietary and confidential information
Our generous benefit package includes:
NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, remote work options for applicable positions, and more.
+Insurance coverage begins the 1st day of the month, following 30 days after hire date.
*100% Credit Union-Paid
Full-Time Employee Benefits (Includes all Part-Time benefits listed below)
Health Insurance (Choice of two nationwide PPO plans)
High Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible)+*
Low Deductible Plan: Generous employer contribution toward premium. (FSA compatible)+
Dental Insurance: Generous employer contribution toward premium+
Vision Insurance: Generous employer contribution toward premium+
Long-term Disability Insurance+*
Flexible Spending Medical Account (FSA)+
Flexible Spending Dependent Care Account+
Health Savings Account (HSA)+
Voluntary Supplemental Life Insurance+
Voluntary Dependent Life Insurance+
Voluntary Short-term Disability Insurance+
Voluntary Long-term Care Insurance+
Remote or Remote / Hybrid work options based on position
Part-Time Employee Benefits
401(k) with employer match up to 6% and immediate 100% vesting
Gain Sharing Bonus (eligibility rules apply)*
Life Insurance/AD&D+*
Vacation Leave (excluding Outside Loan Officers)
Sick and Safe Leave
11 Paid Holidays
Education Assistance
Employee Referral Bonus*
Credit Union Membership Eligible
Employee Assistance Program+*
Identity Theft Protection (Additional fee to add family members)+*
Pet Health Insurance
Employee Discount Program
Remote or Remote / Hybrid work options based on position
All benefits are based on meeting NASA Federal Credit Union’s eligibility requirements and the carrier’s terms and conditions.
$80,000 – $140,000 per year
Posted: 6.26.25
