Description
Office Address: Memphis, Charlotte, knoxville, Birmingham, New Orleans, Atlanta
Weekly Scheduled Hours: Monday- Friday 8?AM-5?PM
SUMMARY
The Digital Fraud Strategy Analyst is responsible for preforming data analysis of activity related to the digital online banking environment and using the analysis for rule generation &/or optimalization to support the detection and prevention of fraudulent activity. The analyst may also involve some root cause analysis to determine where issues are originating from. Additionally, reporting of the data on a regular cadence may be required.
Responsibilities
Perform data analysis to determine fraud trends, insights, and opportunities.
Use data analysis to propose rule changes to management.
Develop reports of fraud data and trends for management.
Maintain fraud systems by keeping rules, configurations, and policies up to date.
Test new rules and configurations in the fraud system and measure the impact of changes in alignment with department procedures.
Apply critical thinking skills to recognize patterns, trends, and inconsistencies within transactional and customer data.
Ability to collaborate with other fraud stakeholders to help create a bigger picture of current issues & solutions.
Understand complex issues, customer risks, and financial risks associated with fraudulent activity.
Monitor, analyze, and prevent fraud through the online banking channel.
Qualifications
Minimum 2 years of analytics experience required
Minimum 1 year of direct fraud experience required
Bachelor's degree in statistics, math, or other analytical field or 5 years of direct fraud and analytics experience required
Strong data analytics and extraction skills
Expert Excel skills and Tableau or Power BI knowledge preferred
Working knowledge of fraud systems used by financial institutions
Excellent verbal and written communication skills
Excellent analytical, problem solving, and organizational skills
Detail-oriented and strong prioritization skills
Ability to be a self-starter
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com (https://urldefense.com/v3/\_https:/www.firsthorizon.com/\\;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\kmPxl66_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .
Benefit Highlights
Medical with wellness incentives, dental, and vision
HSA with company match
Maternity and parental leave
Tuition reimbursement
Mentor program
401(k) with 6% match
More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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