[Customer Service / Remote] - Anywhere in U.S. / Up to $26.59 per hour / Healthcare benefits / PTO - As a Customer Care Specialist at Cox Enterprises, Inc., you will: Receive and respond to customer requests via the inbound call queue and support ticketing systems; Ask questions and actively listen to customers to understand their issues, always demonstrating respect and concern; Provide Tier 1 support, troubleshooting and resolving standard and recurring issues; Document customer inquiries, status, and resolution; Work across teams when needed and follow up with customers to resolve issues satisfactorily...Hiring Immediately >>