[Customer Service / Remote] - Anywhere in U.S. / Up to $54K per year / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at ServiceTitan, you will: Provide excellent customer service to clients via phone, email, and chat; Troubleshoot technical issues and provide solutions; Educate clients on how to use ServiceTitan's software effectively; Collaborate with other departments to resolve client concerns; Maintain accurate records of client interactions and update client information in the database; Communicate with clients in a timely and professional manner; Provide feedback to the development team on common client issues and suggest improvements...Hiring Immediately >>