[Customer Service / Remote] - Anywhere in U.S. / $54K per year / Medical, dental & vision / 401K / PTO - As a Customer Support Specialist at Second Nature, you will: Assist customers with inquiries and issues through various channels such as phone, email, and chat; Provide excellent and efficient customer service by actively listening and addressing their needs; Troubleshoot and resolve technical problems related to our products and services; Maintain accurate and detailed records of customer interactions and resolutions; Collaborate with other team members to continuously improve processes and customer satisfaction...Hiring Immediately >>