Job Description
New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise, including individuals assigned from other City agencies.
The Office of the Chief Operating Officer (COO) is comprised of Human Capital Management (HCM), Information Technology (IT), Support Services, and Geographic Information Systems (GIS). The Office of the COO is focused on implementing agency initiatives and strategies into daily operations to meet agency objectives and goals.
The Geographic Information Systems (GIS) unit produces reliable location-based information through the integration, analysis, and visualization of essential data distributed in the form of maps, datasets, summary metrics, and associated applications.
NYCEM has an exciting opportunity for a motivated GIS Operations Program Manager to join the Geographic Information Systems (GIS) Division at New York City Emergency Management (NYCEM).
Under the supervision of the Director of GIS Operations, the selected applicant will be a GIS Operations Program Manager working to build, maintain, and support geospatial data systems used for analysis and visualization of geospatial information to aid the work of the agency's executive, planning, and operations staff. The GIS Operations Program Manager will work as part of the GIS Operations & Research team and will be responsible for geospatial systems administration, development, development operations, systems maintenance, and support. In addition, the selected applicant will:
Deploy and Administer Esri Enterprise, desktop, and field platforms.
Assist with cloud migration and hosting of geospatial data systems and applications.
Develop and customize applications, dashboards, and experiences in Esri Enterprise and ArcGIS Online.
Develop and administer secure, cloud-hosted geospatial data platforms and applications.
Support GIS staff and agency users with the development and deployment of geospatial data and related tools.
Assist in the management of the GIS knowledge base, including documentation of Division standard operating procedures for routine and complex incidents.
**PLEASE NOTE THE FOLLOWING:
The selected candidate will be assigned to an on-call Emergency Operations Center (EOC) team and will be expected to work non-business hours during some emergencies. These non-business hours include nights, weekends, holidays, and extended week hours outside of a 9AM-5PM schedule. The selected candidate will also participate in trainings to build skills and competencies in emergency response; will participate in drills and exercises associated with the on-call EOC team; and may volunteer to assist with Ready NY emergency preparedness presentations to external groups. EOC teams are on call for three weeks at a time, with six weeks off in between.
Funding - This position is supported with a federal Urban Area Security Initiative (UASI) grant funding through 8/31/2027 with the possibility of an extension.
Candidates must be authorized to work in the United States without employer support to be eligible for selection.
The selected candidate will be required to be in person in the office location three days per week, with exceptions for extenuating circumstances.
For this position, the "Special Note" below in the Minimum Qualification Requirements does apply.
IN ORDER TO BE CONSIDERED FOR THIS JOB, PLEASE SUBMIT A SEPARATE COVER LETTER IN THE ATTACHMENTS SECTION OF THE APPLICATION PORTAL.
PREFERRED SKILLS
Experience with geospatial data systems, including but not limited to Esri, Mapbox, Carto, PostGIS, GDAL, GeoPandas, ogr2ogr
Experience with data analytics scripting languages, including but not limited to Python, R, SQL, JavaScript
Experience with Esri cloud (ArcGIS Online) and desktop products (ArcGIS Pro)
Demonstrated experience building and/or maintaining geospatial data and applications
Demonstrated skills and experience with geospatial application development, DevOps, geospatial data engineering, geospatial data science
Familiarity with SharePoint, MS Power Platform, and Microsoft 365 products
Experience with HTML, CSS, and/or PHP is a plus
Ability to thrive in an agile, fast-paced mapping and data management environment
Demonstrated experience working with technical and non-technical staff
Familiarity with NYC data sets and geocoding processes
Ability to identify the needs of end users and communicate possible solutions to them
Strong organizational and project management skills
Ability to handle multiple projects simultaneously under tight deadlines
Ability to collaborate effectively within a team environment
In addition, the selected candidate will be able to demonstrate a proven ability in the following areas, from the agency's performance management model:
Competencies:
o Knowledge - possesses appropriate subject matter expertise.
o Work Ethic and Productivity - produces consistently high quality, accurate, and on-time deliverables; takes responsibility, is dependable, and accountable, and follows through; is responsive to requests from leadership.
o Strategic Problem Solving and Innovation - is thoughtful and deliberate in approach to solving problems; demonstrates innovation and creative thinking.
o Effective Communication - communication is clear, precise, and timely; understands their audience and display confidence in delivering their message.
o Teamwork - encourage collaboration and motivate others; is able to both lead and follow when necessary; is an active listener and consider a broad range of perspectives.
Studies have shown that women, people of color, and other under-represented groups are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are interested in finding the best candidate for the job and will consider any equivalent combination of knowledge, skills, education and experience to meet qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
EMERGENCY PREPAREDNESS SPECIAL - 94612
Qualifications
A four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience in one or a combination of the following: emergency management, fire, police, or military service, public safety, public health, public administration, urban planning, engineering, or another specialized area to which the appointment is to be made; or
A baccalaureate degree from an accredited college and two years of satisfactory full time professional experience in the areas listed in "1" above; or
A master's degree from an accredited college in emergency management, public administration, urban planning, engineering, economics, political science, the physical sciences ,or related field and one year of satisfactory full-time professional experience in the areas listed "1" above, at least two years of which must have been in one of those areas, or another specialized area to which the appointment is to be made.
Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have a four-year high school diploma or its educational equivalent.
Special Note:
To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in ""1"" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Salary Min: $ 84,023.00
Salary Max: $ 84,023.00