GTM Enablement Lead - Payments Team
Location: San Francisco, CA (In-office, 5 days/week)
We’re looking for a strategic, cross-functional GTM Enablement Lead to support and scale our Payments team across the full customer journey — from initial sales engagement through to long-term account success. In this role, you’ll play a pivotal part in driving performance across the go-to-market (GTM) motion, empowering both Sales and Account Management teams with the tools, processes, training, and insights needed to win and grow our customer base.
What You’ll Do:
- Own the end-to-end enablement strategy across Sales and Account Management, aligning GTM programs with business objectives to accelerate revenue and retention.
- Partner closely with Sales, Account Management, Marketing, Product, and RevOps to build scalable enablement programs that support each stage of the customer lifecycle.
- Develop onboarding, training, and coaching programs for both new and existing team members, ensuring fast ramp times and ongoing skill development across roles.
- Create and maintain playbooks, messaging frameworks, competitive intel, and collateral that support prospecting, closing, onboarding, and customer growth.
- Analyze performance data to uncover friction points and opportunities across the funnel, continuously improving enablement efforts through insights and feedback.
- Drive alignment and consistency across all GTM functions, helping shape a high-performing, customer-obsessed team with a unified approach to delivering value.
This is a full-time, in-office role based in San Francisco, embedded within a collaborative, fast-moving team that’s redefining how we go to market, scale impact, and deliver exceptional customer outcomes — from first touch to long-term partnership.