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Join to apply for the Gym Operations Director role at Movement
Come join a growing organization of Climbing/Yoga/Fitness Gyms across the country! Movement’s mission is to Create Community, Share Passion, and Inspire Philanthropy. We are committed to the communities we serve and developing future leaders.
At a regional and local level, many of our members & guests have told us they feel part of something bigger: communities and facilities where they can pursue their personal best and experience the physical, mental, and emotional transformation of climbing. Be part of creating this space and community, and of sharing the stoke, by joining our team!
Job Summary:
The gym leadership team is comprised of the Gym Director and Assistant Gym Director. As a team, they are responsible for ensuring that the gym functions smoothly, all staff are supported and upholding our Core Values and that we are providing an excellent customer experience.
The Gym Director will report to The Senior Director. They will partner to establish gym-specific goals that will help us deliver on our purpose of empowering personal transformation and inspiring social and environmental impact.
The ideal candidate will have a balance of exceptional leadership skills, business acumen, excellent customer service and administrative abilities. Proven success in developing and managing a high performing team in a fast-paced environment and the ability to see the big picture as well as the everyday details are essential to being a successful Gym Director. We’re looking for someone who can be part of a highly collaborative team, but also think and execute independently.
Job Responsibilities:
- Provides leadership and direction to all climbing center staff in alignment with our mission, vision and values.
- Recruits, hires, develops, and mentors service-oriented, collaborative, passionate team made up of gym leaders, and operational staff including yoga and fitness staff.
- Oversees facility operations including maintenance, cleanliness, routes, retail, programming, and community events.
- Manages gym to meet financial and operational targets, including using financial statements and operational reporting to inform decision making. Initiates and implements processes, protocols, and procedures to ensure the gym runs in an effective and service-oriented manner.
- Supports development of business acumen in local gym management team, enabling data-driven decision-making across gym departments.
- Ensures the team is supported and through them, the gym runs smoothly: all administrative needs are met, all staff are well-trained, and our members and guests’ experiences are awesome.
- Works proactively to build relationships in the community to drive membership growth and retention.
- Leads by example and participates in front of house gym operations as part of a rotating management schedule.
Job Requirements:
- 3+ years experience managing a fast-paced, high-volume business/operations
- Knowledge of climbing center operations including retail, routes and programming a plus!
- Demonstrated relationships within the community and the ability to leverage those relationships to build a strong community in the gym (climbing community a plus!)
- Excellent communication skills and customer service abilities.
- Embodies the mission, vision and values and able to foster this sense of culture in all staff.
- Ability to work weekends and nights, longer days and events.
- Ability to build a strong staff community and develop future leaders.
- Ability to work independently and juggle competing priorities.
- Ability to solve problems and handle difficult situations with sound judgment.
- Passionate individual who is eager to integrate and build the local climbing community.
- Proficient in organizational tools such as web-based applications, MS Office and POS tools
Seniority level
Seniority level
Director
Employment type
Employment type
Full-time
Job function
Job function
General Business and ManagementIndustries
Wellness and Fitness Services
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