Description
We're hiring a Help Desk Engineer with hands-on experience in Microsoft 365, SonicWall, and Azure Active Directory. This role is perfect for a tech-savvy problem solver who enjoys helping others and keeping systems running smoothly.
Key Responsibilities:
Provide Tier 1/2 support for end-users via phone, email, and remote tools
Troubleshoot and resolve issues with O365 apps, email, and user access
Manage user accounts and group policies in Azure AD
Support and maintain SonicWall firewalls and VPN configurations
Document solutions and maintain internal knowledge base
Requirements
Strong knowledge of Microsoft 365, Azure AD, and SonicWall firewalls
Familiarity with basic networking and security principles
Excellent communication and customer service skills
Ability to multitask in a fast-paced environment
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .