Job Summary:
In addition to the responsibilities listed below, this individual contributor will ensure that our benefits communications align with regulatory compliance standards and Kaiser Permanente policies. The ideal candidate will have a strong background in communications, experience with content management systems (CMS), an understanding of ERISA requirements, and the ability to convey complex information clearly and effectively.
Executes benefits portfolios by partnering with Third Party Administrator vendor partners to resolve escalated issues; collaborating with department and internal business units to ensure alignment with goals; identifying potential risks of portfolio and identifying action plans; creating communications; educating sponsors, stakeholders, and executive leadership on program requirements; maintaining accurate records in benefits system; facilitating open enrollment process; addressing employee requests and concerns in a timely manner; and preparing weekly updates and reports as required.
Essential Responsibilities:
Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.
Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks as appropriate; and recognizing and capitalizing on improvement opportunities.
Implements the strategic direction for the business in support of designated functional HR area by staying abreast of internal and external perspectives, data trends, HR laws and regulations, and best practices; managing portions of complex projects/programs including assisting with design and developing project plans; polling data and conducting basic analysis; creating presentations to HR and business leadership; and tracking against SLAs and other key performance indicators.
Supports the design, development, and execution of HR practices, programs, and initiatives by assisting with the implementation of tools, systems, and programs; building buy-in across HR and business partners; identifying and raising gaps in execution or communication; measuring performance against plans and business objectives; and identifying opportunities to modify design and implementation strategies as appropriate.
Minimum Qualifications:
Bachelors degree in Human Resources, Business, Social Science, Public Administration or related field and Minimum six (6) years experience in human resources, business operations, or a field specified in the job posting. Additional equivalent work experience in a directly related field may be substituted for the degree requirement.
Additional Requirements:
COMPANY: KAISER
TITLE: Human Resources Design Consultant IV, Benefits Communication Strategy
LOCATION: Oakland, California
REQNUMBER: 1331313
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.