People Experience Specialist/HR Generalist
Who We Are
We provide certainty in an uncertain world by delivering engine and generator power solutions our customers can rely on. We are people-focused, family-first, and passionately driven to build strong relationships, share knowledge, and establish confidence. We are consistent, resourceful problem solvers, dedicated to supporting people inside the organization and out. We develop products that are built to last by developing people that never stop learning. As an independent company for over 40 years, were not like our competitors. We do things the Loftin way, which means an unwavering commitment to doing whatever it takes to deliver the best power solution, every time.
Who You Are
You are a reliable, customer-focused problem solver. You effectively communicate, and listen, through cooperation and teamwork. You are always looking to improve whether learning something new or seeking ways to promote better quality. You are driven to do what it takes to get the job done!
Mission:
The People Experience Specialist is dedicated to fostering a seamless and engaging journey for employees from their initial candidate experience through their first year of employment and beyond. By optimizing talent acquisition, onboarding, benefits education, employee engagement, and people analytics, this role ensures every team member at Loftin Equipment Co. feels supported, valued, and empowered. Through data-driven insights and innovative HR solutions, the People Experience Specialist enhances workplace culture, strengthens organizational effectiveness, and contributes to a thriving, people-first environment.
Obsessions:
- Follow the People Process Playbooks & Execution in AOR.
- Optimize all People systems/reporting in support of programs in alignment with strategic vision and plan.
- Meet or exceed expectations and metrics.
Expectations: To perform this job successfully, an individual must be able to perform each of the following expectations satisfactorily.
- Seamless Talent Acquisition & Onboarding: Ensure an exceptional candidate and new hire experience by maintaining smooth ATS workflows, engaging hiring managers, and delivering impactful pre-boarding and orientation programs that set employees up for success.
- Comprehensive Benefits Orientation and Administration: Educate new hires on our company's benefits packages, answer questions, and assist with benefits enrollment. Work with carriers to ensure enrollment/contribution file feeds transfer data between systems in an accurate and timely manner. Regularly audit benefit invoices to ensure accurate billing.
- Proactive Employee Engagement & Support: Regularly check in with new employees at key milestones (30-60-90-180-365 days), proactively addressing concerns, answering questions, and providing micro-training to drive adoption of company tools and processes.
- Data-Driven Decision Making & Continuous Improvement: Analyze engagement and pulse survey results, employee feedback, and people analytics to identify trends, advocate for enhancements, and refine HR practices that directly improve employee satisfaction and retention.
- HR Technology & Process Optimization: Leverage and refine HR systems to streamline processes, improve automation, and enhance data accuracy while ensuring a seamless experience for both employees and HR stakeholders.
- Competent and Through Execution of HR Administration & Support: Maintain accuracy and efficiency in all administrative tasks, including employment verifications, compensation analysis support, benefits audits, presentation preparation, and executive summary assistance. Assist in ensure all HR documentation (People Playbook), reports, and communications are precise, timely, and aligned with business needs, enabling seamless operations and informed decision-making.
- Other duties and projects as assigned.
Success Metrics:
Most Critical Outcome: Average Retention Score of 80%+
- Updated monthly in UKG Predictive Analytics, the Retention Predictor tool uses an algorithm, powered by 35 key human resources, payroll, and employment-related indicators (data categories specifically include demographics, benefits, job history, compensation, education, and previous employment). The tool forecasts the probability that individuals will remain with an organization for the next 12 months. Once enabled, this tool generates monthly scores for the previous twelve (12) months and for each quarter.
Additional Measurements:
- Assist in attaining the company’s annual Active Employee count goal.
- Assist in attaining the company’s annual Active Technician count goal.
Qualifications/Experience/Education/Skills:
- 3+ years of proven experience in HR, preferably with an emphasis on onboarding and employee engagement.
- Bachelor's degree in human resources, Business Administration, or a related field (or equivalent experience) is a plus.
- HR certification (e.g., SHRM-CP, PHR) is a plus.
- Strong understanding of HR systems and technology, preferably the UKG Pro product suite.
- Excellent interpersonal and communication skills.
- Ability to work collaboratively and independently.
- Detail-oriented with strong organizational and problem-solving skills.
- Highly competent in the use of Microsoft Office 360 applications and other Microsoft products/systems. Strong technical aptitude, including ability to learn new systems quickly and train/support team in adoption.
- Must be able to successfully pass a background investigation, which includes a motor vehicle check, and drug screen.
Physical Demands:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must frequently lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required by this job include color vision, close vision, distance vision, depth perception, peripheral vision, and ability to adjust focus.
- Must be able to regularly talk or hear.
- The employee is frequently required to sit, use hands to finger, handle, or feel; reach with hands and arms.
- The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.
Comp & Benefits:
We offer a comprehensive compensation package. This includes benefit offerings you’d expect to see at a large company, all designed to help you take good care of yourself and your family. The benefits include:
- Choice of two subsidized Medical plans – PPO, and HDHP/HSA options
- Health Care and Dependent Care Flexible Spending Accounts
- Subsidized Dental and Vision plan
- Traditional 401(k) and Roth 401(k) plans, with an immediately vested dollar for dollar (up to 4%) employer match
- Disability – short-term & long-term, 100% employer paid
- Basic Life/AD&D, 100% employer paid
- Voluntary Life/AD&D available for employee, spouse and children
- Voluntary Critical Illness and Accident coverage
- Voluntary identify theft protection coverage
- Vacation and Paid Sick Time
- Paid Holidays
At Loftin Equipment Co., we don’t just accept difference — we embrace it, welcome it, and recognize the value it brings to our customers and employees.