Human Resources Specialist

Job Summary

: OPSPro provides compliance and operational support for small businesses and government contractors, including HR, Payroll, Accounting, Contracting, and IT. We foster trust and collaboration, leveraging our experiences to grow together with a unified vision. We value integrity, technology, client focus, and employee success, making OPSPro a great place to work and grow your career. The Human Resources Specialist position is a full-time, fully remote role. The primary responsibility is to deliver quality third-party HR administrative support to our clients, using HR knowledge and best practices while also training and maintaining knowledge of current HR regulations. This position is considered a well-versed HR administrator with a variety of industries, company size, and software experience.

Essential Duties and Responsibilities

: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

• Deliver quality third-party HR support to clients in an administrative function, using HR knowledge, best practices and HR regulations resources.
• Maintain ongoing learning and self-training of Human Resource updates and regulation changes.
• Support clients with their HR programs, policies, and initiatives in areas such as benefits enrollment, software implementation, total compensation research, employee relations, federal and state compliance documentation, performance management templates, training decks, employee file maintenance and other HR admin tasks as needed.
• Enhance the aesthetics of project deliverables and handouts tailored to client needs while maintaining a resource library for OPSPro's service efficiency.
• Develop strong client relationships through credibility, respect, and responsive communication.
• Support projects, maintain deadlines, and communicate client expectations while collaborating with department colleagues and OPSPro staff.
• Apply knowledge of HR federal government contracting requirements and relevant laws.
• Create, maintain, and make readily accessible client SOPs and platforms for cross-functional support and coverage at OPSPro.
• Demonstrate consistent customer service and empathetic support to clients and their employees.
• Maintain billable hour KPI's after 90-day training period following a tenure trajectory.
• Assist the internal OPSPro HR team with special projects.

Preferred Qualifications

:

• Active SHRM or HRCI certification
• A minimum of an AA/AS or BA/BS in Human Resources or related field
• 1-3 years of progressive HR experience up to HRBP across several HR disciplines, industries, and company size.
• Experience working in multiple external client environment.
• iSolved experience, or other software specifically for recruiting, onboarding, and talent management and HR reporting.
• Working knowledge of Service Contract Act (SCA).
• Department of Defense experience and familiarity.
• Microsoft Office Suite experience.
• Variety of ATS, HRIS and LMS implementation, maintenance and report pulling experience.

Character and Skills:

• Integrity and accountability:

Demonstrated integrity and accountability with clients, leadership, and colleagues.

• Organizational skills:

Excellent organizational skills, high attention to detail and accuracy.

• Communication skills:

Strong communication and facilitation skills.

• Flexibility and poise:

Ambitious and self-driven start-up mentality with flexibility and poise to support small businesses.

• Confidentiality:

Always maintain strict confidentiality with clients and their employees.

• Client focus:

Capacity to balance a fast-paced environment and hands-on service with confidence and forthcoming communication.

• Takes initiative and goal oriented:

Confirmed ability to meet goals and demonstrate value while working under limited supervision.

Benefits

:

• Medical, Dental and Vision
• FSA
• HSA
• Life Insurance
• 401k
• PTO
• Education Reimbursement

Minimum Qualifications

: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Problem Solving- Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Written Communication- Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.

Diversity- Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment; builds a diverse workforce.

Ethics- Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.

Business Acumen: Possesses strong business and financial acumen, and a comfort level with communicating/understanding clients' business requirements.

Strategic Thinking- Develops strategies to achieve organizational goals; understands organization's strengths and weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.

Planning/Organizing- Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

Professionalism- Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility fo