Job description
Primary Location Eastern Europe
Job ID: EEU_TS_SP-1024
Job Type: Full-Time
JOB DESCRIPTION
Your main responsibilities:
- Receiving, classifying and processing requests to the Helpdesk system for 1Ci support issues.
- Consultations and user support.
- Technical support for 1Ci databases: updating standard and modified configurations, updating the 1Ci platform, configuring backup processes for 1Ci databases.
- Deployment and configuration of client-server databases, optimization of their distribution.
- Setting up access rights and user workstations.
- Customize existing reports for users.
- Task analysis and preparation of technical specifications for developers.
- Testing of the modified functionality.
- Keeping records of 1Ci databases, users and licenses.
- Interaction with suppliers of 1Ci and 1Ci support services (ITS, licenses, support).
- Setting up and supporting the integration of 1Ci with external information systems.
- Installation and configuration of PostgreSQL database servers.
- Configuration and maintenance of Apache and IIS web servers. Configuring servers to work with 1Ci web clients.
- Development of technical documentation and user instructions.
You have:
- Experience in DBMS administration to the extent necessary for the operation of 1Ci.
- Knowledge of commands and experience writing PowerShell and SharePoint scripts will be a plus.
- Knowledge of English.
- The ability to use “positive language”.
- Business correspondence skills.
We offer:
- Career opportunities at local, regional and global levels;
- Support for personal and professional development;
- Annual bonuses and perks;
- Work from home option.
We provide equal opportunity to all qualified applicants and employees by prohibiting discrimination in employment decisions because of race, color, religion, sex, national origin, age, veteran status or disability.
If you are ready to start your journey at Cromos Pharma, please send your CV to cv@cromospharma.com.
Cromos Pharma is an international contract research organization delivering integrated clinical research solutions that accelerate drug development.