GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world’s largest, rare disease data sets. For more information, please visit www.genedx.com.
Summary
We are seeking a highly motivated and detail-oriented Inside Sales Representative to join our dynamic sales team. In this role, you will play a critical part in driving our growth by booking qualified meetings with healthcare professionals across multiple specialties. Your primary goal will be to support our field-based Regional Account Executives (RAEs) by building pipelines, generating leads, and scheduling meetings within their assigned territories.
Job Responsibilities
- Proactively reach out to healthcare providers within assigned territories to identify interest and opportunities for genetic testing services.
- Book high-quality meetings for Regional Account Executives with appropriate decision-makers and influencers.
- Engage call points across a range of specialties, including:
- Genetics
- Pediatric Neurology
- Developmental-Behavioral Pediatrics
- General Pediatrics
- Adult Neurology
- Neonatal Intensive Care Units (NICU)
- Health Systems
- Conduct outbound phone, email, and social outreach campaigns to drive interest and schedule appointments.
- Manage approximately 80% of daily responsibilities through proactive inbound and outbound calling, targeting prospective clients to generate new business opportunities.
- Maintain accurate records of activities, contacts, and meeting outcomes in the CRM system.
- Partner closely with RAEs and Client Success Managers (CSMs) to understand territory priorities, account profiles, and strategic targets.
- Meet or exceed monthly meeting booking goals and KPIs.
- Stay informed about company offerings, industry trends, and relevant clinical guidelines to effectively communicate value propositions.
- Deliver comprehensive product knowledge and outstanding customer service to support informed decision-making.
- Develop and execute tailored account strategies that align with business goals and drive measurable results.
- Maintain up-to-date knowledge of market trends, competitor offerings, and pricing strategies to ensure a competitive edge.
People Manager
- No
Education, Experience, and Skills
- Bachelor’s degree preferred, ideally in Business, Life Sciences, or a related field.
- 3-5 years of inside sales, sales development, or customer engagement experience (healthcare or laboratory industry experience strongly preferred).
- Excellent communication and interpersonal skills, with a confident phone presence.
- Strong organizational skills and ability to manage multiple priorities.
- Experience with Salesforce
- Self-motivated, results-driven, and a team player.
- Passion for making a difference in patient care through cutting-edge genetic testing
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.
Work Environment
- Work is primarily performed in remote office setting
- May require flexibility to work multiple time zones
Acknowledgements
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
#LI-REMOTE
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Science – Minded, Patient – Focused.
At GeneDx, we create, follow, and are informed by cutting-edge science. With over 20 years of expertise in diagnosing rare disorders and diseases, and pioneering work in the identification of new disease-causing genes, our commitment to genetic disease detection, discovery, and diagnosis is based on sound science and is focused on enhancing patient care.
Experts in what matters most.
With hundreds of genetic counselors, MD/PhD scientists, and clinical and molecular genomics specialists on staff, we are the industry’s genetic testing experts and proud of it. We share the same goal as healthcare providers, patients, and families: to provide clear, accurate, and meaningful answers we all can trust.
SEQUENCING HAS THE POWER TO SOLVE DIAGNOSTIC CHALLENGES.
From sequencing to reporting and beyond, our technical and clinical experts are providing guidance every step of the way:
TECHNICAL EXPERTISE
- High-quality testing: Our laboratory is CLIA certified and CAP accredited and most of our tests are also New York State approved.
- Advanced detection: By interrogating genes for complex variants, we can identify the underlying causes of conditions that may otherwise be missed.
CLINICAL EXPERTISE
- Thorough analysis: We classify variants according to our custom adaptation of the most recent guidelines. We then leverage our rich internal database for additional interpretation evidence.
- Customized care: Our experts review all test results and write reports in a clear, concise, and personalized way. We also include information for research studies in specific clinical situations.
- Impactful discovery: Our researchers continue working to find answers even after testing is complete. Through both internal research efforts and global collaborations, we have identified and published hundreds of new disease-gene relationships and developed novel tools for genomic data analysis. These efforts ultimately deliver more diagnostic findings to individuals.
Learn more About Us here.
Our Culture
At GeneDx, we are dedicated to cultivating an environment where creativity and innovation thrive. We believe in the power of community and collaboration, where diverse perspectives are embraced, and every voice contributes to our shared success. Our team is a vibrant mix of professionals who challenge and support each other in equal measure, fostering growth both personally and professionally. When you join us, you’re not just taking on a job—you’re joining a movement. A movement that champions curiosity, embraces change, and believes in making an impact, one patient at a time. Cultural principles we live by:
- Be bold in our vision & brave in our execution.
- Communicate directly, with empathy.
- Do what we say we’re going to do.
- Be adaptable to change.
- Operate with a bias for action.
Benefits include:
- Paid Time Off (PTO)
- Health, Dental, Vision and Life insurance
- 401k Retirement Savings Plan
- Employee Discounts
- Voluntary benefits
GeneDx is an Equal Opportunity Employer.
All privacy policy information can be found here.