D3 Search is actively seeking an Intake Coordinator on behalf of a highly respected plaintiff PI, mass tort & sex abuse law practice located in Manhattan Beach, CA (90266).
Position Title:
Intake Coordinator
- Note: 1+ yrs. intake experience with a plaintiff PI/sex abuse practice is highly preferred / not required.
Location/Map:
Manhattan Beach, CA (90266)
Employer Work Model
Fully onsite work model (Monday - Friday).
Position Summary:
Full-time/direct hire Intake Coordinator for prominent South Bay-based plaintiff PI, mass tort and sex abuse practice.
Duties & Responsibilities:
- Promptly contact and/or follow up with all potential clients via phone and email.
- Obtain pertinent information from potential clients by asking them a series of questions professionally and respectfully.
- Send sign-up documents to the prospective clients and follow up accordingly.
- Establish a relationship and rapport with potential clients by, demonstrating empathy and understanding.
- Add and update pertinent information into the firm’s client management system.
- Assist attorneys with administrative tasks as it relates to opening new cases, declining cases, and maintaining the firm’s database.
General Qualifications:
- Prior experience handling prospective client calls required.
- Law firm experience highly preferred.
- Ability to handle potential client calls with care and empathy.
- Ability to remain calm during calls with rude clients.
- Experience using online database software, MS Office software (Word, Excel, Outlook and Adobe).
- Extremely organized and detail oriented.
- Excellent customer service skills.
- Excellent written and verbal communication skills.
- Resourceful and motivated to work in fast-paced environment.
- English and Spanish speaking REQUIRED.
Language Skills:
Spanish language proficiency REQUIRED.
Salary/Compensation/Benefits:
Yearly salary is 65K+ (DOE/DOQ) plus a comprehensive and robust health benefits package, generous PTO, fully onsite work model (Monday-Friday), paid onsite covered parking, annual salary reviews/increases and lucrative bonuses, and many other notable employee-centered perks, etc.
If interested in this full-time/direct hire Intake Coordinator role located in Manhattan Beach, CA (90266), and you meet the above qualifications/requirements, please contact the following D3 rep.:
Don Moser | D3 Search
📬don@d3search.com | ☎️ 213-785-2485
📡 www.d3search.com
D3 Legal Search LLC (aka D3 Search), and its clients are equal opportunity employers. Pursuant to local ordinances, we will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.