IT Project Coordinator - Remote / Telecommute

Job Description:

Responsibilities:

• Working with direction from the Engagement Manager/Integration Lead, produce and maintain project documentation including time reporting, labor and infrastructure estimates & project plans, Risk and Issue Logs and other Project Governance documents.
• Direct, organize and control deliverable activities.
• As directed by the Program Leads assist the Integration Lead in planning and managing work streams within an Integration Program/Project.
• Coordinates the implementation of solutions using Integration playbooks/delivery guides.
• Responsible for developing and maintaining financial, time and plan reporting to achieve NIE commitments.
• In collaboration with the Engagement Manager & Integration Lead manages project execution functions covering tracking, reporting, ordering hardware/circuits, follow ups, quality management and internal communications.
• Supports the Integration Leads and the extended project team by providing project administration, time management/ reporting and tracking execution, including.
• Milestone summaries, key issues, risks, benefits, summary or labor, capital costs, and internal costs/revenue transfer.
• Request project resources, escalate blockers, Remove impediments.
• Track project schedules, resources, and delivery commitments.
• Flexible to work in shifts as per Project requirement.
• Facilitate team with required access, assets, documentation as per Project Need.
• Complete assigned project tasks within budgetary and scheduling guidelines.

Skills Required:

• 1-3 years’ experience as an IT Project Administrator/Coordinator on large complex IT projects.
• Previous infrastructure technology experience such as server, network, IT security, and data center infrastructure, for application, middleware, database and web environments.
• Proficiency with MS Project, Excel, Word, and PowerPoint.
• Experience with financial and time reporting in a project environment.
• Work with a sense of urgency and ability to use considerable judgment to determine solutions, necessary escalations and to seek guidance on complex problems.
• Ability to perform in a high-pressured environment.
• Ability to work independently or with minimum guidance.
• Ability to work well with ambiguity.
• Ability to communicate clear status/escalations to higher Management as per need.
• Ability to quickly assimilate client culture.
• Ability to quickly develop an understanding of the organizations and structures necessary.
• Bachelor’s degree or equivalent experience.

Nice to Have:

• Healthcare technology background is a strong plus.
• Exposure to multiple PM methodologies.
• Familiarity with project delivery in Agile Framework.
• Previous experience in the use of tools such as Rally and Service Now, MS Project, and office Suite.
• PMI-CAPM, PMI-PMP, PMI-ACP, PSM OR equivalent certification will be added advantage.

Skills and Abilities:

• Can multitask and manage several projects and responsibilities.
• Excellent people, process, communication, facilitation and interpersonal skills.
• Highly analytical individual with a keen eye for details.
• Able to identify / assess business needs, to analyze, prioritize, and solve problems in a customer service driven organization.

Leadership and Influence:

• Sets high standards with achievable goals.
• Monitors performance to ensure standards and goals are met.
• Builds commitment and inspires people to do the best job possible -- both internal and external parties.
• Communicates, through own behavior, and leads by example.
• Regularly reviews progress toward implementation/deployment objectives and goals.
• Analytical and Decision Making.
• Supports and achieves organizational priorities.
• Exercises good judgment, considering all pertinent information.
• Knows when to deter/take action from limited information.
• Ability to take decisive action and make tough decisions in a pressured, demanding, and often ambiguous environment.
• Consults and utilizes input of others as appropriate.
• Maintains objectivity in face of conflicting priorities and demands.
• Recognizes own limitations and when to ask for help or support.

Interpersonal Relations:

• Works in a cooperative and supportive manner with all stakeholders/teams.
• Supports colleague's activities, pitches in to help others.
• Participates actively in meetings.
• Is willing to influence and to be influenced.
• Works toward achieving results -- both short/long-term interests.
• Planning and Organizing / Motivation and Commitment.
• Takes responsibility for getting the work done.
• Follows up and sees tasks through to completion.
• Organizes own work and the work of others effectively.
• Accomplishes results in a timely fashion.
• Effectively allocates resources to get the right job done as needed.

Adaptation and Flexibility:

• Adapts project management and interpersonal approach and shifts roles (as required) to suit the audience and situation.
• Can adapt to very different and wide range of social situations.
• Able to juggle and manage competing priorities, demands and tasks.
• Maintains poise and composure.
• Is willing to be influenced/open to others' views.
• Can manage criticism, pressure, conflict and stress.
• Understands the needs of the various stakeholders of the organization and global teams.