The Jr. Customer Success Manager (CSM) will ensure that the client’s journey from project start to completion fulfills expectations and realizes the value of the client’s investment in Lightcast’s Professional Services. The Jr. CSM will look for opportunities for project expansion, cross-sales, and repeat business to retain and grow revenue. The Jr. CSM will work closely with the Sales team to bridge the gap between the sale close and the project start.
Major Responsibilities:
Education and Experience:
Lightcast is a global leader in labor market insights, with headquarters in Moscow (ID) and offices in the United Kingdom, Europe, and India. We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, institutions, companies, and communities.
Lightcast is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Lightcast has always been and always will be, committed to diversity, equity, and inclusion. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.