Job description
Reform is seeking a motivated and results-driven Kitchen and Closet Designer to join our dynamic sales team. In this role, you will play a critical part in both the design and sales process, working closely with homeowners and trade clients to create beautiful, functional kitchen and closet spaces. Your ability to build strong relationships, drive sales, and expand our client base will be essential in achieving our mission to revolutionize the kitchen industry.
As a Kitchen and Closet Designer, you will work directly with both new and existing clients, generate leads, and follow through to close sales. You will blend your creative design expertise with a customer-first sales approach to ensure client satisfaction and business growth.
Responsibilities:
- Drive Sales: Lead the sales process by engaging with both homeowners and trade clients to understand their needs, and create custom kitchen and closet designs that meet their requirements.
- Client Outreach: Actively prospect new business by identifying potential clients, reaching out to leads, and nurturing relationships to convert them into long-term customers.
- Client Consultations: Provide consultations, present design proposals, and make adjustments based on client feedback, ensuring designs meet both aesthetic and functional needs.
- Manage Sales Pipeline: Maintain and manage a robust sales pipeline, tracking progress from initial contact through to project completion.
- Collaborate with Teams: Work closely with the operations and project management teams to ensure a seamless transition from design to execution.
- Exceed Sales Targets: Meet or exceed monthly and quarterly sales targets, contributing to the growth of the company.
- Customer Service Excellence: Provide exceptional customer service throughout the entire design and sales process, ensuring high client satisfaction and repeat business.
- Stay Current: Keep up to date with the latest design trends, materials, and technologies to offer clients the best solutions and keep your designs fresh and relevant.
Minimum Requirements:
- Proven Sales Experience: A track record of success in a sales role, ideally in a design, construction, or home improvement industry. Experience in high-ticket sales and working with both trade and individual clients is a plus.
- Design Expertise: Strong knowledge of kitchen and closet design principles, materials, and finishes, with proficiency in design software such as AutoCAD, SketchUp, or 2020.
- Communication Skills: Excellent communication, interpersonal, and negotiation skills, with the ability to build strong relationships and close deals.
- Self-Motivated: Ability to work independently and manage your time effectively to achieve sales goals, while also thriving as part of a collaborative team.
- Educational Background: Bachelor's degree in Interior Design or a related field, or equivalent professional experience.
- Problem Solver: Ability to listen to clients' needs and offer creative solutions that balance design with functionality and budget.
- Tech-Savvy: Comfortable using CRM software to track leads and sales, and proficiency with design tools and Microsoft Office.
Benefits:
- Competitive base salary of $50,000 - $60,000 (depending on experience) + commission
- Generous paid time off
- Employee discount on Reform products
- 401(k) plan with company contributions
- Opportunities for career growth in a rapidly expanding company
- A dynamic, supportive team environment with a focus on professional development