The KYC Modernization program is a solution of a combination of initiatives which will enhance the current KYC operating model, simplify KYC policy and its useability, replace the existing KYC platform with a best-in-class vendor solution, and improve operational process efficiency via automation. It's a global role, interacting with stakeholders in Strategy, Operations, Technology, AML and Risk & Controls in all Citi's clusters, to focus on execution of a portfolio of projects under a strategic program. The overall objective of this role is to lead in the development and management of a dedicated Citi wide program focusing on KYC.
Responsibilities:
Role involves scope definition, planning, design, testing, training, operational readiness and post-implementation/migration to leverage benefits from new technology
Management / Participation in complex workstream / projects
Operational Management Experience
Understanding policy & translating to operations
Access Risk & enhance stronger controls environment
Reducing process hand offs and Manual Touchpoints (MTPs)
Coordinating initiatives / tasks with key program stakeholders
Prepare KYC related analysis
Working on client initiatives
Ability to operate with a limited level of direct supervision
Process optimization to maximize automation
Operational readiness & User experience
Qualifications:
Operations Experience
Technical Experience
Project Experience
Organizational Changes Initiatives
Implementations / Execution / Migration Experience
Bachelor's degree or equivalent experience
Job Family Group:
Operations - Services
Job Family:
Business KYC
Time Type:
Full time
Primary Location:
Tampa Florida United States
Primary Location Full Time Salary Range:
$103,920.00 - $155,880.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date:
Jun 19, 2025
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