At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. For more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs.
Job Description
A day in the life of a Large Loss Contents Field Property Adjuster, and what it takes to do the job!
As a Large Loss Contents Field Property Adjuster, you will provide exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration.
Responsibilities:
- The Customer Service Expert: You’ll live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each claim.
- The Investigator: You’ll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.
- The Effective Communicator: You’ll use phone, emails, and sometimes even video chat with customers to help them through a fast, fair, and easy claims process.
- The Negotiator: You will evaluate and negotiate claims settlements with customers, vendors, third-party carriers, and claimants.
- The Problem Solver: You’ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools and job aids.
- The Recorder: You’ll protect the company financially by executing policies along policy agreements, ensuring timely and accurate documentation.
Preferred Qualifications:
- 3 years previous experience as an outside adjuster is highly desired.
- Experience handling claims with multiple trades and over $100,000 in losses.
- Proficiency in using Xactimate and other relevant software for estimating preferred.
- Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements.
- Excellent communication and interpersonal skills to provide exceptional customer service.
- Ability to travel to customers' homes and handle virtual claims countrywide effectively.
- Detail-oriented and organized, with a focus on delivering high-quality work.
- Residency within the posted location is mandatory for this role.
- Willingness to carry a 50-pound ladder and access up to a 6/12 pitch on either a one to two-story roof.
- Valid driver's license and willingness to travel as part of the job requirements.
Training:
- The training program is designed to help you build a claims foundation.
- Ongoing training opportunities for continuous improvement happen regularly on the job.
Notice of Licensing Requirement:
- As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license.
Company Car:
This role may qualify for a company car based on annual work mileage for this location.
Compensation:
Compensation offered for this role is $31.35 - 49.79 per hour based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn’t just a job — it’s an opportunity to impact the future for the greater good.
Good Hands. Greater Together.
Allstate generally does not sponsor individuals for employment-based visas for this position.