About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
We are seeking a highly organized and detail-oriented Technical Marketing Manager to join our core Marketing team at Lumen. This role involves executing technical marketing strategies and supporting the overall product marketing efforts. You will report directly to the Director of Technical Marketing and work closely with other cross-functional teams to ensure the successful delivery of our products to the market. This position requires technical depth in networking technologies and solutions, combined with a strategic approach to positioning, messaging, and enablement. You will create compelling technical content, engage customer-facing teams, and drive initiatives that position our core networking portfolio as industry-leading with technical buyers/influencers.
The Main Responsibilities
Develop Technical Marketing Content: Create and maintain technical marketing materials such as datasheets, white papers, case studies, and technical presentations. Deliver product demonstrations and technical training materials for internal teams and customers
Support Product Launches: Assist in the planning and execution of product launches, ensuring all technical marketing materials are prepared and aligned with the product strategy
Conduct Market Research: Perform competitive analysis and market research to identify trends, opportunities, and threats. Provide insights to inform marketing strategies and conduct technical benchmarking to communicate our unique differentiators
Collaborate with Cross-Functional Teams: Work closely with product management, engineering, and sales teams to gather technical information and translate it into compelling marketing content
Customer Engagement and Feedback: Develop and maintain relationships with key customers and partners to gather feedback and insights that can be used to improve marketing strategies and product offerings
Technical Training and Support: Provide technical training and support to the sales team and other internal stakeholders. Act as a technical extension to sales and solution engineering teams, supporting customer conversations, responding to technical inquiries, and participating in customer meetings as required
Event Planning and Execution: Assist in the planning and execution of technical events, webinars, and trade shows, including the creation of technical presentations and demonstrations
Data-Driven Marketing Campaigns: Develop and implement data-driven marketing campaigns to drive product awareness, adoption, and revenue growth
Content Strategy and Development: Create in-depth technical content for lumen.com, including detailed product descriptions, technical blogs, white papers, case studies, and solution briefs that highlight Lumen's innovative solutions and technical expertise
What We Look For in a Candidate
Education: Bachelor’s degree in Business, Marketing, Engineering, or related fields.
Experience: 3-5 years of experience in technical marketing, product marketing, product management, Solution Engineering, or related technical roles, with a proven track record of leading complex marketing initiatives. Experience in creating product and reference architectures, user guides, ROI tools, use cases, and demo videos.
Technical Skills: Strong understanding of technical concepts and the ability to translate them into clear and compelling marketing content. Strong technical understanding of networking concepts, protocols, and infrastructure. Proficiency in creating technical documentation and marketing materials.
Organizational Skills: Highly organized and detail-oriented, with the proven ability to manage multiple projects simultaneously and prioritize effectively in a fast-paced environment.
Communication Skills: Excellent written and verbal communication skills, including public speaking skills, with the ability to simplify complex technical concepts for diverse audiences. Ability to create technical detail presentations linking to business outcomes; tailoring across the executive and individual contributor audience as appropriate.
Analytical Skills: Ability to analyze market trends and data to support marketing strategies.
Team Collaboration: Proven ability to work effectively in a cross-functional team environment.
Preferred Skills: Experience working in B2B technology companies, specifically in telecom, cloud networking, or related fields. Hands-on experience with networking products and methodologies.
Preferred Certifications: Cisco Certified Network Associate (CCNA), AWS Certified Cloud Practitioner, Microsoft Certified: Azure Fundamentals, Certified Technical Marketing Professional (CTMP)
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$82,969 - $110,625 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$87,117 - $116,156 in these states: CO HI MI MN NC NH NV OR RI
$91,266 - $121,688 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (https://jobs.lumen.com/global/en/benefits-statement)
Bonus Structure
What to Expect Next
#LI-KM2
Requisition #: 338780
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Application Deadline
07/12/2025