Come lead with us at Houston Methodist Academic Institute
At Houston Methodist, the Lead Monitor Technician position is responsible for key functions that assist and supports Management, the interprofessional healthcare team and acts as team lead in delivering high quality, cost effective care. The Lead Monitor Technician position provides training and assists staff in competency in electrocardiography (EKG), non-invasive blood pressure (NIBP), and pulse oximetry (SpO2), and monitoring and computer skills. In addition to the lead responsibilities, this position functions at an expert Monitor Technician level. This position provides direct patient care by performing patient preparation for monitoring. The Lead Monitor Technician position employs effective, prompt communication throughout the hospital complex and acts as the department liaison in the absence of Management. This position serves as the liaison between management, staff, and physicians for routine matters as the primary point of contact for resolving questions and issues for technician jobs as well as support staff, resulting in the delivery of exceptional patient care and adherence to standards of practice for optimal patient safety, quality outcomes, and customer service.
People Essential Functions
EDUCATION
WORK ATTIRE
At Houston Methodist, the Lead Monitor Technician position is responsible for key functions that assist and supports Management, the interprofessional healthcare team and acts as team lead in delivering high quality, cost effective care. The Lead Monitor Technician position provides training and assists staff in competency in electrocardiography (EKG), non-invasive blood pressure (NIBP), and pulse oximetry (SpO2), and monitoring and computer skills. In addition to the lead responsibilities, this position functions at an expert Monitor Technician level. This position provides direct patient care by performing patient preparation for monitoring. The Lead Monitor Technician position employs effective, prompt communication throughout the hospital complex and acts as the department liaison in the absence of Management. This position serves as the liaison between management, staff, and physicians for routine matters as the primary point of contact for resolving questions and issues for technician jobs as well as support staff, resulting in the delivery of exceptional patient care and adherence to standards of practice for optimal patient safety, quality outcomes, and customer service.
People Essential Functions
- Promotes a positive work environment and leads the team to be dynamic and a focused work unit that actively helps one other to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner
- Actively participates in making recommendations for improving working relationships in the department and with each nursing unit. Works well with others and facilitates problem resolution. Communication to promote both work efforts and problem resolution is clear and professional. Role models effective communication skills, assisting in team members' development of such skills
- Drives initiatives of improvement of department scores for employee engagement, i.e., peer-to-peer accountability.
- Provides direct patient care by performing patient preparation for monitoring
- Assists Management in daily departmental operations and workflow to ensure timely service to patients and nursing units as assigned by Management
- Role models skills, through peer-to-peer accountability, towards improving departmental score for patient satisfaction
- Proficiently demonstrates EKG rhythm interpretation. Monitors O2 sats and blood pressure, understanding parameters when to call a nurse
- Drives quality patient care by vigilance in monitoring and prompt communication to unit staff. Assimilates and communicates information received from various sources to team members in an accurate, timely and effective manner
- Provides and accurately processes documents, quality data, and related centralized telemetry monitor (CTM) records
- Ensures all patient care equipment has had QC performed as required, is in safe working order prior to use and documents findings accordingly. Reports any malfunctions to management and regularly practices preventive maintenance procedures; calls for service if needed
- Reports ¿near misses¿ and inputs errors promptly into TAPS to improve processes and identify trends. Recommends corrective action and improvement activities and contributes to meeting department and hospital targets for quality and safety
- Maintains and accurately processes records including assisting management in department charges, when applicable
- Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively, minimizing incidental overtime, and prioritize daily tasks, assisting coworkers as needed
- Assists management in evaluating and training of arrhythmia identification of staff. Develops skills of team members and continually assists with improving skills, performance, and outcomes. Fosters a positive and constructive teaching environment by engaging co-workers in learning opportunities that are valuable and in alignment with business objectives
- Participates in department projects and shared governance activities. Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis
EDUCATION
- High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
- Two years college or vocational training or two years secretarial/office work that includes computer applications preferred
- Two years' experience as a monitor technician performing a variety of electrocardiograms, Holter monitor applications and stress tests
- Prior lead experience: may consider an HM employee who demonstrates leadership skills
- Advanced EKG interpretation skills
- CCT - Certified Cardiographic Technician (CCI) OR
- ECG - Certified ECG Technician (ACA) OR
- CET - Certified EKG Technician (NHA) OR
- CET - Certified EKG Technician (NPS) OR
- CMT-BC - Certified Monitor Technician (ABCM) OR
- NRCEKG - Nationally Registered Certified EKG Technician (NAHP) OR
- ECG-B - Certified Electrocardiogram - Basic OR
- NTA - National Telemetry Technican (NTA) AND
- BLS - Basic Life Support (AHA)
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
- Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
- Exhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians, and co-workers
- Adapts to multiple ongoing priorities with minimal supervision including, organizing workflow, and actively participating in problem solving
- Successful completion of validated Basic EKG proficiency exam with a score of 84% and correct identification of lethal dysrhythmias during initial and ongoing orientation
- Maintains competency in non-invasive blood pressure (NIBP) and pulse oximetry (SpO2) as appropriate
- Demonstrates proficiency in the use and maintenance of equipment such as Remote Viewing Station (RVS), transmitters, monitoring equipment, computers, facsimile, and printer
WORK ATTIRE
- Uniform No
- Scrubs Yes
- Business professional No
- Other (department approved) No
- Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
- On Call* No
- Travel specifications may vary by department**
- May require travel within the Houston Metropolitan area No
- May require travel outside Houston Metropolitan area No