Description
A Brief Overview
The Maintenance Director is responsible for maintaining the physical condition of assets in a safe, attractive, and comfortable condition. They are accountable for achieving financial, operational, and maintenance metrics. Responsibilities include establishing preventive maintenance programs, ensuring safety and compliance, performing property and equipment inspections, maintaining the project inventory, supervising personnel, assigning maintenance tasks, preparing work schedules, and ensuring compliance with all maintenance-related policies. The typical scope of responsibility includes over 950 units.
What you will do
- Manage staff recruitment, hiring, training, coaching, evaluation, discipline, and termination.
- Oversee financial performance and operations within the approved budget, focusing on maximizing cash flow after debt service, and operate within purchasing guidelines.
- Schedule, train, supervise, and evaluate maintenance personnel, ensuring compliance with required training.
- Ensure property response and completion time goals are met.
- Prioritize work orders, follow up on assignments, and ensure timely completion.
- Oversee, prepare, and approve purchase orders according to budget and guidelines.
- Establish emergency on-call procedures.
- Provide oversight for all company-owned equipment and tools, including maintenance inspections and records.
- Supervise the make-ready process for vacated units.
- Conduct regular documented property inspections.
- Manage systems to handle resident service requests efficiently.
- Establish preventive maintenance procedures and maintain accurate records of requests and expenditures.
- Manage vendor relationships, ensuring contract compliance and oversight.
- Coordinate communication with vendors/contractors regarding work scheduling, billing, and certifications, and approve invoices for payment.
- Assist in annual/semi-annual site compliance inspections.
- Support all aspects of property maintenance, including grounds, custodial, preventive, corrective, deferred, and emergency maintenance.
- Contribute to resident retention programs.
- Ensure unsafe conditions are corrected promptly.
- Ensure compliance with company policies, safety rules, and regulations.
- Conduct safety meetings and report regularly on safety issues.
- Provide technical guidance and inspect work for compliance with standards.
- Practice proper safety techniques per policies and standards.
- This role may require driving a company or personal vehicle for work-related tasks.
Qualifications
- Bachelor's Degree in Business Administration, Engineering, Construction Management, or related field preferred.
- In absence of a degree, proven experience in maintenance of multi-unit residential or similar structures required.
- Minimum of 5 years' experience in building maintenance required.
- Experience managing teams preferred.
- Knowledge of electrical, HVAC, plumbing, carpentry, and general maintenance.
- Ability to work outdoors in all weather, lift weights up to 50 pounds regularly, and perform physical work.
- Willingness to work occasional on-call shifts.
- Self-motivated, detail-oriented team player with strong organizational and communication skills.
- EPA HVAC Certification and OSHA-10 Certification required.
- Valid driver’s license required.
Compensation
Competitive salary range: $98,902-$116,773, plus potential bonuses. Final salaries depend on experience, skills, and location. We offer a comprehensive benefits package and prioritize pay equity.
Benefits
Includes paid time off, medical, dental, life, disability insurance, HSA/FSA, retirement plans, rewards programs, and more. Benefits Overview
Must pass drug, background, physical, and motor vehicle record checks as required.
EEO/ADA
We provide equal employment opportunities to all individuals and accommodate disabilities as needed.
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