Your Impact at Lowe's
As a Market Delivery Inventory Specialist, your skillful management of inventory processes and positive stakeholder relationships directly boost our supply chain team's efficiency. Your dedication to efficiency can help our supply chain stand by its mission and deliver the products that our customers and communities have come to rely on.
How We Support You
As an industry leader, we invest in the people and technology needed to grow and win as a team.
Bonuses and Benefits: We invest in your well-being, through rewarding bonus opportunities and comprehensive benefits designed to help you shape your future.
Supportive Leaders: Our work environment is characterized by strong collaboration and support. Here, your leaders have your back, respecting your role and supporting you.
Culture of Belonging: Our teams enjoy a positive work environment where leaders and team members genuinely appreciate each other.
Resilient Teams: Embrace challenges and pivot with customer needs, displaying resilience and a drive to make a difference.
Health and Wellbeing: We offer paid time off for vacations, holidays and sick time, as well as access to top-tier medical, dental and vision insurance.
For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits .
Your Day at Lowe's
In this role, you'll work on-site and use your communication skills to build strong vendor connections and efficient inventory handling. You'll support both internal and external customers, maintain positive relationships with vendors, and handle the ins and outs of the Return to Manufacturer program. Your tasks include managing various product categories, monitoring crucial reports, and resolving claims with our third-party logistics partner - all in a day's work to keep things running seamlessly.
Key Responsibilities
Communicate with internal and external customers
Maintain positive vendor, liquidation, Bulk Distribution Center (BDC) and outlet relationships
Complete Return to Manufacturer (RTM) program which includes all paperwork, vendor contact, and credit
Process and disposition damaged, discontinued, defective, special order, cancelled product
Generate and monitor reports including Return to Manufacturer (RTM) worklist and damaged on hand list
Maintain continuous dialogue with the third-party logistics partner to address and resolve claims (customer and cargo), updates Lowe's claims portal
Process vendor credit for items returned by customers as damaged or defective and requests vendor return authorizations
Perform daily inventory reconciliation with Lowe's and third-party logistics
Produce Warehouse Management System (WMS) inventory reporting and validation
Conduct inventory cycle counts, audits, adjustments, and reconciliation
Perform some physical tasks including handling and transporting merchandise, managing inventory, disposing of waste materials, and operating equipment to move appliances
Minimum Qualifications
High school diploma or equivalent
1 year of directly related experience
Preferred Qualifications
1 year of experience with inventory and returns processes
6 months of experience communicating with vendors
Schedule Requirements
Various shift options are available Monday-Sunday. Shift times include: 6AM - 3PM, 9AM - 6PM, and 12PM - 9PM. Flexible work availability is required, as a preferred schedule is not guaranteed.
Working Conditions
Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment.
Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 70 pounds. Team lifts are used minimally starting at 70 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com
Pay Range: $19.95 - $24.30 per hour
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits .
Associate Benefits ( https://talent.lowes.com/us/en/joining-our-team )
Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
Health, Dental and Vision insurance
Life and Disability insurance
Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.' Pay Range: $19.95 - $24.30 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.