Job description
The Donor Data Specialist facilitates relationships with donors by providing research and data analytics/reports to Marketing and Resource Development leaders to review. Manages the donor database to update mail preferences, contact information, contact notes/records, and data integrity.
Essential Duties and Responsibilities (include but not limited to)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Work with all relevant parties and departments who have donor touch-points to ensure compliance and data integrity to meet the DX plan
- Respond to questions and comments from constituents in a timely manner
- Review and maintain donor data to meet clean data hygiene standards
- Update the donor database by entering new information gathered from external sources which include giving capacity , interests, relationships, and motivation data. (The database remains the property of Mercy Ships)
- An understanding of the Mercy Ships health care delivery system including the model, the message, the methods, and the metrics, by which its mission is accomplished
- Report data and donor information to all levels of leadership
- Assist the Senior Cultivation Data Coordinator in tasks
- Other duties as assigned
Qualifications (Knowledge, Skills, Abilities, and Requirements)
The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Excellent written and verbal communication, and administration skills
- Strong organizational skills with high attentionto detail
- Ability to manage processes
- Self-motivated and have the ability to work independently and set goals and objectives
- Supportive of Mercy Ships mission and vision, and committed to its core values.
Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability
Education and Experience
The requirements listed below are representative of the education and / or experience required.
- High School Diploma
- Experience working in a non-profit environment preferred
- Strong Excel and Word working knowledge
- Successful completion of Mercy Ships Entry Training will be required within the first year.