Overview
Position: Patient Service Specialist
Location: 4809 North Armenia Ave, Suite 200 Tampa, FL 33603
Type of Employment: Full-time
Schedule: Weekdays, 7-7 varies opening and closing
Compensation: $15.00-$18.00 Pending Experience
Looking for a Front desk role with the nations largest Physical Therapy provider? The position involves scheduling of patients, copay collections and verification of benefits. No experience necessary, training and mentor ship are provided.
When patients enter our outpatient physical therapy centers in Tampa *,* we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Minimum:
High School Diploma or GED
1 year of Front Desk Experience
Preferred:
Insurance Verification Experience
Bilingual
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Job ID 330929
Experience (Years) _0_
Category Administrative - Administrative Services
Street Address 4809 N. Armenia Ave
Min USD $15.00/Hr.
Max USD $18.00/Hr.