Manager Laboratory
Job Code: MG1328
Monday-Friday | Day Shifts
ABOUT US
We are welcoming a new era in healthcare where achieving good health is just the beginning. At UVA Health Northern VA & Culpeper, we believe in caring for the whole person by getting to know - and making connections with - our patients. By combining the talent and expertise of our people, the breadth of capabilities across our system, and our commitment to helping our communities get better and stay healthy, we are improving the patient experience.
As a UVA Health Northern VA & Culpeper team member, you will have a voice in patient care decisions, support the most advanced medical technologies and feel a strong sense of satisfaction from making a difference in people's lives every day.
JOB TYPE
Classification:Exempt
Supervises Positions:Yes
JOB SUMMARY
Provides management and operational oversight of UVA CH laboratory to ensure quality testing, fiscal targets, and volume based staffing targets are met using established laboratory standards. Ensures laboratories adhere to quality, safety, regulatory, certification, and accreditation standards.Support team members' continuing education and professional growth, as well as ensuring team members understand how their roles contribute to the laboratory and organization's goals.
Job responsibilities include:
- Leads (delegates) laboratory huddles
- Routinely rounds on laboratory team members
- Conducts staff meetings as necessary
- Actively manages staffing using rounding and workload volume reports
- Manages supplies and FTE expense
- Supports an environment of continuous process improvement
- Ensures laboratory resulting errors are within limits supporting quality patient care
- Actively participates in Laboratory Services Committees
- Actively participates in Laboratory Managers' huddles and meetings
- Performs team member annual evaluations and related functions by deadlines
- Collaborates with Medical Director to identify and implement meaningful performance indicators to access testing services across pre-analytic, analytic, and post-analytic testing processes.
- Educates team members on applicable standards and demonstrates consistent performance adhering to standards
- Ensures core competencies are uploaded and managed using MediaLab
- Ensures team members perform critical task competencies as required to meet accrediting agencies' guidelines
- Ensures team members' personnel files are uploaded and current as required by accrediting agencies, including diplomas and updated licenses
- Ensures EOC & safety rounds are conducted weekly and documented appropriately
- Ensures laboratories meet accrediting agencies' safety guidelines
- Successfully leads and passes CAP self-inspections/biannual inspection with minimal deficiencies, and develops corrective actions for deficiencies noted during inspection
- Ensures all policies and procedures are uploaded and maintained in Medial Lab
- Ensures all regulatory checklists are uploaded into MediaLab and are responded to appropriately within defined deadlines
- Supports exceptional customer service and patient experience through best practice initiatives
- Other duties as assigned
Analysis:Analyzes processes and creates deliverables to provide information and recommendations for improvements.
- Breaks down problems and issues into sub-components and assesses the costs, benefits, and risks of various options.
- Is able to select and recommend the best solution based on a thorough examination of all considerations.
- Is able to explain and justify actions in a systematic and logical fashion.
Communication:Shares and receives information using clear oral, written, and interpersonal communication skills.
- Demonstrates effective written and oral communication skills.
- Actively listens, provides constructive feedback, and demonstrates respect for differing views.
- Tailors communications to diverse audiences.
Quality Improvement:Demonstrates involvement in the unit's annual and/or periodic assessment efforts, including efforts to improve the quality services.
- Understands the value of innovation and quality improvement.
- Improves processes and practices by identifying inefficiencies and redundancies.
- Demonstrates efficiency and quality in one's own work.
Customer Service:Builds relationships and maintains strategic partnerships with key internal and external stakeholders.
- Understands the importance of quality service.
- Is able to adjust and adapt service delivery to diverse customer needs and sensitivities.
- Frequently suggests and implements changes to improve the quality of service.
Financial Management:Manages tasks and resources within the department to achieve quality and meet budget requirements.
- Ensures that financial and material resources are used effectively and efficiently.
- Leverages resources to maximize utility and return on investment (ROI).
- Implements measures to minimize theft, damage, or equipment breakdown.
The incumbent may be asked to perform additional duties as assigned.
QUALIFICATIONS
Education:Bachelor's Degreefrom an accredited college or university in medical technology, clinical laboratory science, or chemical, physical, or biological science or equivalent required. Successful completion of a NAACLS accredited Medical Technology or MT program preferred. Graduate degree in healthcare related field preferred.
Experience: 5-7years of relevant laboratory tech and/or leadership experience preferred. Refer to the Life Support Training Policy for additional details.
Licensure: Technologist/Scientist certification from ASCP or AMT-MT required.(BB, C, CG, CT, H, HTL, MT/MLS, M, MB) required.Qualifies as a General Supervisor under CLIA 88 guidelines.
Additional Skills/Requirements Required:All individuals certified ASCP beginning January 1, 2004 must participate and maintain ASCP Board of Certification (BOC) through the Certification Maintenance Program (CMP). All individuals who are certified AMT beginning January 1, 2006 must participate and maintain AMT Certification Continuation Program (CCP). Qualifies as a General Supervisor under CLIA 88 guidelines. Current and future trends/practice in area of responsibility; regulatory and governing standards, policies and procedures; information systems and software used in area of responsibility; equipment used in performing assigned duties; application of safety and infection control policies and procedures; skills in interviewing and selection process; understanding of budgeting, staffing, payroll and purchasing processes; implementation of competency, feedback, development and progressive discipline processes; teambuilding, conflict management, and interpersonal relationship skills; principles of adult learning and teaching methods/models; decision making, project leadership and consultation, delegation and communication skills; understanding of customer needs and expectations and knowledge for improvement to exceed customer expectations. Prior demonstrated leadership.
Additional Skills/Requirements Preferred: Specialist certifications from accreditation agencies.
PHYSICAL DEMANDS
Physical Demand Code:3A, Administration
Work Function/Activity: Sedentary to Light Physical Demand
The job requires frequent sitting, standing, walking, and bending/stooping. Frequent repetitive body movements. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull up to 20 lbs. occasionally. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Health Northern VA & Culpeper.
OTHER
- May require the use of safety equipment, such as HEPA mask, for infection prevention: Yes
- On call responsibilities as directed: No
- Ability to travel between campus buildings, remote facilities, and out of town as needed: Yes
The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.