Job Title
Move Manager
Job Description Summary
The Move Manager will supervise weekly churn and small/large project moves, site-to-site moves, and restacks. The Move Manage will work directly with the client site ambassadors and ensure they are working closely with the Space Planning and Occupancy Team on strategic space allocation. They will perform all tactical tasks in alignment with SLAs and excel in all customer service activities.
Job Description
Develop and maintain excellent working relationship with client site ambassadors, key business partners, vendor partners, and FM Team.
Manage new-hire placement, relocations, seat changes, and RTO seating demands
Manage weekly small (<9) or large (>9) group moves
Implement move plan in accordance with the approved occupancy plan
Coordinate with FM team, PDS team, and/or move vendor on installation and reconfiguration of furniture as it pertains to small and large group moves
Coordinate with client project manager to ensure work is delivered within timeframe and agreed-upon scope
Coordinate pre-move-walkthroughs to ensure spaces are ready to receive occupants
Keep track of all tasks and schedules related to the move
Ensure all moves are performed in a manner consistent with documented processes and adhere to schedules
Support change management as it pertains to changing workspace and work style
Drive to improve client awareness by providing trending analysis for MAC process
Send out post-move surveys and reports on findings and identify process improvements as appropriate
Evaluate and provide improvement suggestions for move processes and vendors. Identify ways to improve client relationships through the MAC process
Supports decommissioning activity according to the project plan, if required
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com . Please refer to the job title and job location when you contact us.
INCO: “Cushman & Wakefield”