Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets. ICP Group is comprised of leading brands known for innovation, quality, and performance. Founded in 2015 and supported by a lean corporate team, ICP Group has scaled rapidly through organic and acquisition growth into one of the largest coatings, adhesives, and sealants companies in North America. ICP Group is headquartered in Andover, MA and has manufacturing and distribution sites throughout North America, Latin America, UK, Europe and the Asia Pacific region.
ICP Group is seeking a dynamic and motivated Network Administrator. As a Network Administrator, you will be tasked with maintaining and supporting the company infrastructure to include but not limited to switching and routing functions, internet connectivity and IT services. You will work with partners to ensure all company connectivity and infrastructure stays online and respond accordingly to outages.
The day-to-day duties will include varying levels of network-related support to end users as well as internal team members where needed. The position will work with the infrastructure team to address common PC issues where possible or identifying resources needed to address those issues. This may include PC support, server support and network support.
This position is based out of Tampa, FL.
In this role you will be responsible for the following:
Support managed LAN and WAN Network Infrastructure Hardware
Support wireless network and end-user device configuration/replacements
Plan, develop, execute and support network change controls as required
Analyzing and identifying network trends and devising preventive solutions
Manage overall network and device documentation
Support infrastructure projects to completion
Assist infrastructure team with daily IT issues where/when possible
Provide support assistance to ERP platform and all ERP users
Maintain computer systems and act as support if any system goes down
Participate in IT on-call rotation
Requirements:
Exceptional customer service orientation
Exceptional written and oral communication skills
Strong documentation skills
Ability to present ideas in user-friendly language to non-technical staff and end users
Keen attention to detail
Proven analytical and problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment
Experience working in a team-oriented, collaborative environment
Associates degree with 2 years of experience, or 4 years of experience in related field
Focused technology skills:
Fortinet
Azure networking
Meraki access points, switches
Cisco wireless
N-Able
ICP Group is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.
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