OFFICE OPERATIONS MANAGER II - SES - 64049185
Date: Jun 13, 2025
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 854975
Agency: Department of Health
Working Title: OFFICE OPERATIONS MANAGER II - SES - 64049185
Pay Plan: SES
Position Number: 64049185
Salary: $ 45,004.44 annually
Posting Closing Date: 06/22/2025
Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)
Office Operations Manager II -SES - Internal Agency
Your Specific Responsibilities:
This is a technical position that involves supervision and management of a Centralized Medical Records Department at the St. Petersburg Health Department. The incumbent must have the ability to exercise independent judgment and initiative in the application of departmental operations. The incumbent will ensure work is prioritized on a daily basis and time sensitive deadlines are met. The incumbent will be part of a management team and will provide back-up for other managers as needed.
Responsibilities will include:
Ensuring documents are scanned to client medical records in a timely manner and flagged to appropriate staff as needed.
Coordinating a high volume of requests for copies of medical records (ROI) ensuring requests are completed accurately and within specified timeframes.
Ensuring 100% QA of all Release of Information requests
Works with local Legal Department to ensure appropriate release of confidential patient information.
Coordinates the retrieval of records/information for the Fetal Infant Mortality review process.
Provides Countywide HIM Technical assistance and/or training as needed.
Ensures timely completion of the deceased files process
Ensure all staff receive training
Interpreting and applying federal and state laws pertaining to Release of Protected Health Information.
Serves as a back-up for the Center Manager and/or nursing supervisor as needed.
Works with the Center Manager to ensure coverage for the St Pete admitting department
Serves as a back-up for the cashier opening and closing process
Required Knowledge, Skills, and Abilities:
Knowledge and understanding of Release of Information and HIPPA regulations
Skilled in operating a personal computer and knowledge of multiple software applications including Excel, Word, and Microsoft Outlook.
Ability to collect and analyze data
Ability to handle multiple tasks simultaneously and meet deadlines
Ability to work independently and be self-motivated and self-directed
Ability to establish and maintain effective working relationships with others
Ability to apply rules, regulations policies and procedures
Qualifications:
Minimum
Supervisory or Management experience in any type of setting
Experience processing requests for copies of medical records
Experience working with electronic medical records
At least 2 years’ experience working with computers
At least on year experience working in a customer service position
Preferred
Supervisor or Management experience in a healthcare setting
Working knowledge of DOH databases such as HMS, Florida Shots and Change Healthcare
Florida Department of Health Mission, Vision, and Values:
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work:
St. Petersburg Health Department
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
Annual and Sick Leave benefits;
Nine paid holidays and one Personal Holiday each year;
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
Retirement plan options, including employer contributions
(For more information, please click www.myfrs.com );
Flexible Spending Accounts;
Tuition waivers;
And more!
For a more complete list of benefits, visit www.mybenefits.myflorida.com
Please be advised:
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
ST PETERSBURG, FL, US, 33701
Nearest Major Market:Tampa