Operations Supervisor
Job ID
222539Posted
03-Jun-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Administrative, Sales Support
Location(s)
San Francisco - California - United States of America
About the role:
Responsible for leading all aspects of day-to-day Office and Client Services (producer support) activities for defined business lines on a local basis. Will partner closely with Business Operations (P&L), Human Resources, Digital & Technology, Research, Marketing, and Facilities. Assures implementation of national operational strategies and coordinates efforts to integrate company services for clients, both internally and externally.
What you'll do:
With local leadership, act as business partner for efficient and strategic operations through continuous review and improvement of processes, raise to and work with leadership to resolve conflicting priorities, set S.M.A.R.T goals for employees that are linked to the strategic objectives of the organization and leadership; handle day-to-day issues as they arise. Act as liaison between operations and leadership and clients.
Supervise a team of Client Services and Office Services Coordinators, ensuring robust support for brokers in administrative and marketing tasks. Responsible for meeting deadlines, maintaining strong communication with brokers, and fulfilling team expectations. Oversee front desk coverage during working hours and ensure that the office services coordinators effectively address the needs of the office.
Responsible for performing and/or leading all aspects of activities related to office services operations including office facilities/supplies/equipment, vendor relationship management, special events, etc.
Serve as the primary contact for special events involving brokers, clients, and internal teams, collaborating with Office Services Coordinators to ensure successful event setup and execution.
Act as the liaison for Property Management (Boston Properties), overseeing communication and coordination for office facility management, including janitorial services.
Responsible for a wide range of employment activities for an office including recruitment, selection, on-boarding/new hire orientation, coaching, mentorship and training. In partnership with Operations Managers and Human Resources, as appropriate, will also support performance management and terminations.
Partners with marketing manager to ensure effective marketing service delivery, business promotion, advertisement and public relations.
Help to support local accounting and finance activities including payables, monthly office expenses, revenue transactions, forecasting and budgeting.
Responsible for the Real Estate and Business licensing processes to ensure full compliance with state and local licensing requirements.
Will act as a backup resource to support any function, as the need arises.
What you'll need:
To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
High school diploma.
3+ years supervisory experience support to teams of professionals
Ability to calculate figures such as percentages, discounts, and commissions and basic knowledge of financial terms and concepts with the ability to conduct basic financial analysis.
Strong problem solving, interpersonal and organizational skills.
Experience with Microsoft Office Suite required and the ability to edit templates in Power Point and/or Adobe InDesign.
Strong marketing knowledge desirable.
Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
Our Values in Hiring
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
Disclaimers
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Include any other disclaimers that are applicable for the role that are not automatically populated in Talent Source. Delete this section if not applicable. Examples of relevant disclaimers include U.S. state pay transparency requirements, sponsorship eligibility, COVID-19 requirements, etc.
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Operations Supervisor position is $110,000 annually and the maximum salary for the Operations Supervisor position is $120,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.? The application window is anticipated to close on June 7th and may be extended as needed. Or to express interest in similar roles, visit CBRE.com/careers
Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)